Manager, Site Services - Americas

Job description

At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at jnj.com As guided by Our Credo, Johnson & Johnson is responsible to our employees who work with us throughout the world. We provide an inclusive work environment where each person is considered as an individual. At Johnson & Johnson, we respect the diversity and dignity of our employees and recognize their merit. Job Function: Environmental Health, Safety (EH&S) and Facilities Services (FS) Job Sub Function: Facilities Management & Planning Job Category: Professional All Job Posting Locations: Raynham, Massachusetts, United States of America Job Description: Johnson & Johnson announced plans to separate our Orthopaedics business to establish a standalone orthopaedics company, operating as DePuy Synthes. The process of the planned separation is anticipated to be completed within 18 to 24 months, subject to legal requirements, including consultation with works councils and other employee representative bodies, as may be required, regulatory approvals and other customary conditions and approvals. Should you accept this position, it is anticipated that, following conclusion of the transaction, you would be an employee of DePuy Synthes and your employment would be governed by DePuy Synthes employment processes, programs, policies, and benefit plans. In that case, details of any planned changes would be provided to you by DePuy Synthes at an appropriate time and subject to any necessary consultation processes. DePuy Synthes is recruiting for a(n) Manager, Site Services – Americas, located in Raynham, Massachusetts The Manager, Site Services – Americas is responsible for leading the delivery of safe, reliable, and cost‑effective site services across assigned DePuy Synthes locations in the Americas region. This role partners closely with Global Real Estate, Facilities Management, EHS, and site leadership to ensure facilities and workplace services effectively and compliantly supports business continuity, employee experience, and regulatory compliance. This is a highly visible role that directly impacts operational readiness, employee safety, and site performance. The position offers the opportunity to influence regional strategy while driving excellence at the site level through vendor management, operational governance, and continuous improvement. Key Responsibilities Lead day‑to‑day site services and facilities operations across assigned Americas locations, ensuring safe, compliant, and efficient workplace environments. Manage and oversee facilities service providers and vendors, including contract performance, service levels, and cost controls. Partner with Global RE, FM, EHS, and site leadership to align site services with regional and enterprise strategies. Ensure compliance with environmental, health, safety, and regulatory requirements, including internal policies and external regulations. Drive operational excellence and continuous improvement initiatives to improve service quality, reliability, and cost efficiency. Support capital projects, space planning, and site upgrades, coordinating with cross‑functional stakeholders as needed. Monitor and manage budgets, forecasts, and financial performance related to site services and facilities operations. Act as a key point of contact for site services escalations, risk management, and business continuity planning. Manage site operating budgets, forecasting, and cost optimization initiatives while maintaining service quality. Partner closely with services providers, contractors and vendors to ensure robust delivery of facilities services across sites within the Americas Monitors service providers’ performance against established performance KPI’s and escalates performance gaps to the global facilities team Drives continues improvement in experience, service delivery and cost reduction and re-applies improvement initiatives and standard ways of working leveraged from other regions Qualifications Education Bachelor’s degree required, preferably in Facilities Management, Engineering, Business Administration, or a related field Master’s degree or MBA preferred Experience and Skills Required: 6-8 years of progressive experience in facilities management, site services, or corporate operations, with responsibility for multi‑site or regional support. Demonstrated experience managing third‑party vendors and service contracts in a regulated or corporate environment. Strong knowledge of facilities operations, workplace services, and EHS principles. Proven ability to lead cross‑functional partnerships and influence without direct authority. Experience managing operating budgets, continuous improvement programs, EHS&S improvement initiatives, and cost optimization initiatives. Preferred: Experience supporting manufacturing, R&D, or corporate office environments within MedTech or life sciences. Familiarity with global or regional real estate and facilities governance models. Experience leading change management or transformation initiatives related to workplace or facilities services. Knowledge of capital project support and space optimization. Strong problem‑solving, communication, and stakeholder management skills. Other: Language: English required; additional languages a plus Travel: Limited; up to 25%, primarily within the Americas Certifications (preferred): IFMA, CFM, FMP, PMP, or equivalent Driver’s License: Valid driver’s license required for site travel For more information on how we support the whole health of our employees throughout their wellness, career and life journey, please visit www.careers.jnj.com. Johnson & Johnson announced plans to separate our Orthopaedics business to establish a standalone orthopaedics company, operating as DePuy Synthes. The process of the planned separation is anticipated to be completed within 18 to 24 months, subject to legal requirements, including consultation with works councils and other employee representative bodies, as may be required, regulatory approvals and other customary conditions and approvals. Should you accept this position, it is anticipated that, following conclusion of the transaction, you would be an employee of DePuy Synthes and your employment would be governed by DePuy Synthes employment processes, programs, policies, and benefit plans. In that case, details of any planned changes would be provided to you by DePuy Synthes at an appropriate time and subject to any necessary consultation processes. Johnson & Johnson is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, protected veteran status or other characteristics protected by federal, state or local law. We actively seek qualified candidates who are protected veterans and individuals with disabilities as defined under VEVRAA and Section 503 of the Rehabilitation Act. Johnson & Johnson is committed to providing an interview process that is inclusive of our applicants’ needs. If you are an individual with a disability and would like to request an accommodation, external applicants please contact us via https://www.jnj.com/contact-us/careers, internal employees contact AskGS to be directed to your accommodation resource. #LI-Hybrid #DePuySynthesCareers Required Skills: Preferred Skills: Analytics Dashboards, Collaboration,