Global Sales Delivery Lead

Job description

We are continuing to grow our Digital Inside Sales (DIS) organization supporting a leading global AI and software platform provider. Our approach combines trusted sales expertise, operational excellence, and data-driven insights to deliver scalable growth across global markets in one of the fastest-growing segments in the technology industry. We are seeking an experienced Global Sales Delivery Lead to lead our SMB SaaS Sales motion globally. This leader will own the global motion end-to-end, driving business performance, operational excellence, people leadership, and strategic execution across a large-scale sales organization supporting cutting-edge AI and SaaS solutions. This is a senior client-facing leadership role responsible for managing managers, leading team leads across multiple regions, and partnering closely with Client Stakeholders, Enablement, Reporting, QA, Workforce Management, and Transformation teams to deliver measurable business impact. Role & Responsibilities Own the full lifecycle of the assigned sales motion, from strategy, operating model, seller readiness, performance management, quality standards, client governance, and continuous improvement through to measurable revenue and customer outcomes. Act as the commercial owner for the motion, driving revenue / ARR, pipeline generation, conversion, average deal size, seller productivity, and customer outcomes. Define and standardize sales methodology, SOPs, operating processes, and ways of working across teams and regions. Define motion-specific seller entry criteria, certification standards, and go-live readiness requirements across product knowledge, sales process, systems usage, call quality, and customer handling. Lead forecasting, pipeline reviews, and Weekly Business Review (WBR) governance cadences. Drive Team Leader effectiveness by setting clear expectations for coaching quality, side-by-sides, call reviews, pipeline inspection, performance management, and daily operating rhythm. Act as the primary point of contact for client stakeholders and cross-functional leadership teams. Drive continuous improvement initiatives, experimentation, and operational optimization programs. Ensure cross-functional alignment and strong operating rhythm across Delivery, Enablement, QA, Reporting, Workforce Management, and Leadership teams. Translate frontline customer, seller, competitor, and market insights into actionable recommendations for client stakeholders and internal leadership. Manage capacity planning, workforce strategy, hiring, onboarding, and team development initiatives. Foster a high-performance culture focused on accountability, operational excellence, collaboration, and employee engagement. Partner with QA and Enablement to identify seller capability gaps, build targeted coaching plans, and ensure training translates into measurable live-call performance. Lead motion-level escalation response, including root-cause analysis, remediation planning, stakeholder communication, owner assignment, and progress tracking through to resolution Basic Qualifications Minimum 5 years of experience in sales operations, service delivery, customer success, or program management. Minimum 3 years of experience leading inside sales or SaaS sales teams. Minimum 2 years of experience managing Team Leaders or Sales Managers. Preferred Qualifications Experience owning a revenue-generating sales motion or operational business line across multiple markets. Understanding of SaaS commercial models, consumption pricing, packaging, renewals, expansion and customer lifecycle. Experience supporting AI, cloud, SaaS, or high-growth technology environments preferred. Proven ability to drive operational excellence and continuous improvement initiatives. Strong stakeholder management, communication, and problem-solving skills. Experience using data and insights to drive business performance. Ability to manage competing priorities and adapt quickly to changing business needs. Experience working in client-facing environments and collaborating with cross-functional stakeholders. Experience leading teams in fast-paced, performance-driven operational environments. Proficiency in Microsoft Office and Google Workspace. Bachelor’s Degree preferred. #LI-NA-FY25 This is a full-time in office position in Atlanta, GA Compensation at Accenture varies depending on a wide array of factors, which may include but are not limited to the specific office location, role, skill set, and level of experience. As required by local law, Accenture provides a reasonable range of compensation for roles that may be hired as set forth below. We anticipate this job posting will be posted until 08/14/2026. Accenture offers a market competitive suite of benefits including medical, dental, vision, life, and long-term disability coverage, a 401(k) plan, bonus opportunities, paid holidays, and paid time off. See more information on our benefits here: U.S. Employee Benefits | Accenture Role Location Annual Salary Range California $73,800 to $182,600 Cleveland $68,300 to $146,100 Colorado $73,800 to $157,800 District of Columbia $78,500 to $168,000 Illinois $68,300 to $157,800 Maine $62,800 to $134,400 Maryland $73,800 to $157,800 Massachusetts $73,800 to $168,000 Minnesota $73,800 to $157,800 New York $68,300 to $182,600 New Jersey $78,500 to $182,600 Virginia $68,300 to $168,000 Washington $80,200 to $168,000 About Accenture Accenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services—creating tangible value at speed and scale. We are a talent- and innovation-led company with approximately 791,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world’s leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability. Our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song, together with our culture of shared success and commitment to creating 360° value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360° value we create for our clients, each other, our shareholders, partners and communities.Visit us at www.accenture.com What We Believe We have an unwavering commitment to diversity with the aim that every one of our people has a full sense of belonging within our organization. As a business imperative, every person at Accenture has the responsibility to create and sustain an inclusive environment. Inclusion and diversity are fundamental to our culture and core values. Our rich diversity makes us more innovative and more creative, which helps us better serve our clients and our communities. Read more here Requesting An Accommodation Accenture is committed to providing equal employment opportunities for persons with disabilities or religious observances, including reasonable accommodation when needed. If you are hired by Accenture and require accommodation to perform the essential functions of your role, you w