HR Operations Specialist (UK & Irl)

Job description

Job Description SummaryIn this role, you will be responsible for executing on multiple HR processes and supporting the HR team across all HR service categories including onboarding, offboarding, Workday data maintenance, reporting, metrics and more. Develop an in-depth, wing-to-wing knowledge of company HR operations systems & processes. This role requires emphasis on data integrity and analysis to support key HR decisions while providing coverage and support as needed. Identify and resolve operational issues and support process improvements. Promote “Best in Class” service while developing effective relationships and working cross functionally with internal teams and suppliers. GE HealthCare is a leading global medical technology and digital solutions innovator. Our mission is to improve lives in the moments that matter. Unlock your ambition, turn ideas into world-changing realities, and join an organization where every voice makes a difference, and every difference builds a healthier world. Job DescriptionEssential Responsibilities Responsible for the successful execution of one or more HR process(s) Manage service delivery metrics and/or third-party supplier performance in relation to the assigned process(s) Drive increased productivity and compliance through identifying opportunities for process improvements, standardization, and simplification within assigned area (s) Foster a culture of customer service excellence and continuous process improvement by providing “Best in Class” customer service and advise on complex questions/requests from employees, People Leaders, and HR partners Maintain high standards of accuracy, timeliness, and quality to ensure compliance with relevant legal and GE HealthCare policy requirements Develop effective relationships with stakeholders through strong interpersonal skills and proactive communication Continuously build and share area of expertise; keep current with internal and external updates and changes Participate in internal and external HR Operations audits Develop a strong working relationship with the GE HealthCare HR, People Leader and Employee communities through timely and accurate administration of HR processes, ensuring effective communication and early identification of requirements & any service issues Preparation of year-end reporting & associated statistics Provide ad-hoc operational support for assigned process Qualifications/Requirements Bachelor’s degree from an accredited university or college in related area Fluency in English, knowledge both verbal and written Prior professional work experience within HR Operations and/or Service-oriented environment. Ideally within a multinational organization Desired Characteristics Solid interpersonal skills: ability to work effectively in a team-based environment Strong customer service focus, with the ability to anticipate customer needs with a high level of responsiveness Proficiency in HR systems (ex. Workday) and technologies Ability to quickly embrace new technologies Supportive team player with a drive to create a positive work environment Applies solid judgment ensuring integrity, compliance, & confidentiality Passion for continuous process improvement and simplification Strong analytical and problem-solving skills with proven ability to organize and analyze data Ability to work in a fast-paced, rapidly changing work environment, prioritize multiple tasks and meet deadlines Self-starter who can manage multiple tasks simultaneously with minimal supervision Comfortable delivering against quantitative and qualitative performance metrics Proficient in the use of Microsoft applications: Outlook, Excel, Word, and PowerPoint #LI-HYBRID #LI-BJ1 Additional InformationRelocation Assistance Provided: No