Clinical Training Specialist

Job description

Join us in pioneering breakthroughs in healthcare. For everyone. Everywhere. Sustainably. Our inspiring and caring environment forms a global community that celebrates diversity and individuality. We encourage you to step beyond your comfort zone, offering resources and flexibility to foster your professional and personal growth, all while valuing your unique contributions. Provides clinical training and support to customers, as a subject matter expert, on-site and/or remotely to ensure customer is prepared to operate their equipment according to a minimum of safe and effective use guidelines and to fully utilize the complex functionality of the technology to meet their business needs.An opportunity exists for an experienced Medical Affairs Specialist to join Varian (a Siemens Healthineers Company) as part of an exciting new expansion of our Varian Interventional Solutions (VIS) business unit. As a Clinical Specialist, you will support VIS products and procedures by assisting, training, and educating physicians, nurses, other hospital staff, and technicians on the use of our products. While the role will be primarily locally based, the positions may require occasional regional and local travel if required (approx 50%). Role Responsibilities: Provide in-person case coverage Ensures product/s and ancillary components are available for each case. Completes and processes all procedure related paperwork as required. Tracks and reports all customer complaints. Ensures physicians and staff have the most current information available. Manages a disposable inventory sufficient to cover assigned case load. Brings products (including Microwave and Cryoablation generators) to cases as required. Trains and educates physicians and hospital staff on use of assigned VIS products Provides on-site clinical support during procedures while maintaining a “hands off” posture in relation to direct patient contact. Interacts with customers and functional organizations to determine their training needs and uses engineering documentation such as Operators Manuals and DFUs to develop content of courses. May coordinate or lead customer and/or employee training classes. May also conduct large group presentations at seminars, training programs, and trade shows. May also provide demo support to local, regional and national customer trade events. Provides first line product technical support Performs new installation support to ensure products are working as specified. Provides first line technical service support via Engineering or Field Service Engineer oversight, when necessary. Collaborates with the VIS Medical Affairs Team Assists Medical Education, Medical Information, and Medical Science Liaisons if required. Documents day to day interactions with physician customers. Provides competitive product performance information to headquarters marketing or engineering groups. Skills & Experience Required: Bachelor’s Degree in related field preferred. Clinical Background – IR/CT Technician, Operating Room Nurse or Surgical Technician preferred. Experience/Knowledge of IR suite, Operating Room Protocol and Sterile Technique. Experience in supporting vascular procedures highly regarded. Experience in supporting tissue ablation procedures highly regarded. Ability to work in a high-intensity, fast-paced environment. Excellent written and verbal communication skills. Detail oriented with excellent organizational skills. Analytical with an ability/desire to solve problems. Team player. Ability to lift approx. 150 pounds Who we are: We are a team of more than 72,000 highly dedicated Healthineers in more than 70 countries. As a leader in medical technology, we constantly push the boundaries to create better outcomes and experiences for patients, no matter where they live or what health issues they are facing. Our portfolio is crucial for clinical decision-making and treatment pathways. How we work: When you join Siemens Healthineers, you become one in a global team of scientists, clinicians, developers, researchers, professionals, and skilled specialists, who believe in each individual’s potential to contribute with diverse ideas. We are from different backgrounds, cultures, religions, political and/or sexual orientations, and work together, to fight the world’s most threatening diseases and enable access to care, united by one purpose: to pioneer breakthroughs in healthcare. For everyone. Everywhere. Sustainably. To find out more about Healthineers’ specific businesses, please visit our company page here. As an equal opportunity employer, we welcome applications from individuals with disabilities. Data Privacy: We care about your data privacy and take compliance with GDPR as well as other data protection legislation seriously. For this reason, we ask you not to send us your CV or resume by email. We ask instead that you create a profile where you can upload your CV. Setting up a profile also lets us know you are interested in career opportunities with us and makes it easy for us to send you an alert when relevant positions become open. Register here to get started. Beware of Job Scams: Please beware of potentially fraudulent job postings or suspicious recruiting activity by persons that are currently posing as Siemens Healthineers recruiters/employees. These scammers may attempt to collect your confidential personal or financial information. If you are concerned that an offer of employment with Siemens Healthineers might be a scam or that the recruiter is not legitimate, please verify by searching for the posting on the Siemens Healthineers career site. To all recruitment agencies: Siemens Healthineers does not accept agency resumes. Please do not forward resumes to our jobs alias, employees, or any other company location. Siemens Healthineers is not responsible for any fees related to unsolicited resumes. As an equal opportunity employer, we welcome applications from individuals with disabilities.