Informatics Technical Specialist (m/f/d) Diagnostics, Region: Northern Germany and Denmark

Job description

JOB DESCRIPTION:About Abbott Abbott is a global healthcare leader, creating breakthrough science to improve people’s health. We’re always looking towards the future, anticipating changes in medical science and technology. In Germany, Abbott has more than 4,000 employees working in manufacturing, research and development, logistics, manufacturing, sales and marketing. They are located at Abbott`s German headquarters in Wiesbaden and its sites in Hanover, Neustadt am Rübenberge, Wetzlar, Eschborn, Cologne, Jena and Hamburg. Working at Abbott At Abbott, you can do work that matters and help people to live a healthier and full life, grow your career, and learn, be your true self. You will have access to: Career development with an international company where you can grow the career you dream of An attractive benefits package (e.g. attractive Abbott Pension Plan, a company bike, employee stock purchase program) A company recognized as a great place to work in dozens of countries around the world and named one of the most admired companies in the world by Fortune. A company that is recognized as one of the best big companies to work for as well as a best place to work for diversity, working mothers, female executives, and scientists. A challenging position in a fast-growing crisis independent industry To become part of a dynamic, highly educated, highly skilled, and motivated team Flat hierarchies, open appreciative mentality, and efficient, constructive lines of communication Multi-national environment, where we foster the development of our talents within the enterprise The Opportunity This position works out of the Region: Northern Germany and Denmark - Abbott GmbH. Your Tasks: Responsible for end-to-end delivery of the AlinIQ Digital Health applications Responsible for customer experience during the installation phase of the AlinIQ Digital Health applications In cooperation with the customer, installing the applications, configure the different modules and provide training before go live Leading the customer through a well prepared go-live experience This role is not only field based but even strategical for the customer experience post go live. It will be the candidate’s responsibility to be periodically in the remote support team and make the customer feel the Abbott’s attitude in complex situations Along with the technical aptitude, this role is client facing and individuals need to also have excellent communication, critical thinking, and other soft skills to ensure high client satisfaction Your Qualification: Bachelor’s degree or equivalent in Computer Science, Information Systems, Medical or Hospital Informatics or related disciplines 1~3 years of experience preferred installing, configuring and/ or maintaining diagnostics laboratory informatics applications Sound understanding of diagnostics laboratory workflows and related technologies Demonstrated understanding of one or more products such as laboratory information systems, middleware and/or analyzer management systems, or inventory management systems used in diagnostics laboratories Hands on experience implementing, configuring, training and supporting one or more laboratory information systems mentioned above is highly desirable Technical proficiency with general business applications such as MS Office, MS Project/ SmartSheet Key Competencies & Desirable skills Strong verbal and written communication skills in Danish, German, and English, as well as excellent customer-facing capabilities Follow your career aspirations to Abbott for diverse opportunities with a company that can help you build your future and live your best life. Abbott is an Equal Opportunity Employer, committed to employee diversity. We ask for your understanding that we only consider online applications via our online application portal. Applications by email or post cannot be processed. Original documents will not be returned. Connect with us at www.abbott.com, on LinkedIn at https://www.linkedin.com/company/abbott-/ The base pay for this position is N/AIn specific locations, the pay range may vary from the range posted. JOB FAMILY:Support Services DIVISION:CRLB Core Lab LOCATION:Germany > Wiesbaden-Delkenheim : G02 ADDITIONAL LOCATIONS: WORK SHIFT:Standard TRAVEL:Yes, 75 % of the Time MEDICAL SURVEILLANCE:Not Applicable SIGNIFICANT WORK ACTIVITIES:Not Applicable