Order Entry Clerk (m/f/d) Core Diagnostics

Job description

JOB DESCRIPTION:About Abbott Abbott is a global healthcare leader, creating breakthrough science to improve people’s health. We’re always looking towards the future, anticipating changes in medical science and technology. In this role you are responsible for the processing of orders through a standard order entry system at our site in Baar. Your Tasks: Ensures that all activities are performed in compliance with quality system requirements Handle incoming customer orders (telephone, fax, E-Mail, electronic orders) Provides logistical counsel to dedicated sales representative and customers Support customers in case of questions regarding orders, logistics, pricing, invoicing Processing of orders. Control of delivery. Compliant handling and problem solving Back order handling: Reservations for non-critical products and information of customers Maintenance of reagent standing orders Ensure professional support for cross Division shared service responsibilities Your Qualification:Apprenticeship as Office Clerk Basic product (instrument and reagents) and customer knowledge Strong knowledge of order processing systems (AS400) Good MS Office knowledge Strong communications skills both verbal (incl. telephone) and written Customer oriented mindset Fluent in required local languages, English is of advantage Strong team player Follow your career aspirations to Abbott for diverse opportunities with a company that can help you build your future and live your best life. Abbott is an Equal Opportunity Employer, committed to employee diversity. We ask for your understanding that we only consider online applications via our online application portal. Applications by email or post cannot be processed. Original documents will not be returned. Connect with us at www.abbott.com, on LinkedIn at https://www.linkedin.com/company/abbott The base pay for this position is N/AIn specific locations, the pay range may vary from the range posted. JOB FAMILY:Customer Service DIVISION:CRLB Core Lab LOCATION:Switzerland > Baar : Neuhofstrasse 23 ADDITIONAL LOCATIONS: WORK SHIFT:Standard TRAVEL:No MEDICAL SURVEILLANCE:Not Applicable SIGNIFICANT WORK ACTIVITIES:Not Applicable