Advanced Program Manager - Ottava

Job description

At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at jnj.com As guided by Our Credo, Johnson & Johnson is responsible to our employees who work with us throughout the world. We provide an inclusive work environment where each person is considered as an individual. At Johnson & Johnson, we respect the diversity and dignity of our employees and recognize their merit. Job Function: MedTech Sales Job Sub Function: Clinical Sales – Surgeons (Commission) Job Category: People Leader All Job Posting Locations: Remote (US) Job Description: Fueled by innovation at the intersection of biology and technology, we’re developing the next generation of smarter, less invasive, more personalized treatments. Are you passionate about improving and expanding the possibilities of surgery? Ready to join a team that’s reimagining how we heal? Our Surgery team will give you the chance to deliver surgical technologies and solutions to surgeons and healthcare professionals around the world. Your contributions will help effectively treat some of the world’s most prevalent conditions such as obesity, cardiovascular disease and cancer. Patients are waiting. Your unique talents will help patients on their journey to wellness. Learn more at https://www.jnj.com/medtech We are searching for the best talent for an Advanced Program Manager for Ottava. This is a field-based role available in all states within the United States. Purpose:This role is designed for a field leader who can take on a high-impact leadership position while maintaining hands-on responsibility for complex program execution. The ideal candidate brings strong clinical, commercial, or program-development capability and the ability to lead through influence, structure, accountability, and execution. The APM will manage and develop a team of Advanced Program Specialists while also directly supporting key program development efforts across targeted health systems. In partnership with their team, the APM is responsible for helping create, launch, and scale robotic surgery programs, including new program development, expansion of existing programs, and competitive conversions.This role operates as a player–coach, requiring the APM to stay highly engaged in the field—personally contributing to market and program development while coaching team members, reinforcing priorities, and driving consistent execution. The APM and team support the full lifecycle of program development, encompassing the clinical, operational, and commercial elements required to successfully establish and scale programs. This includes, but is not limited to, coordinating training and onboarding, ensuring operational readiness, supporting clinical and stakeholder adoption, and aligning resources to achieve program success. Given the complexity of program development, the team is expected to anticipate needs, adapt quickly, and execute against the requirements necessary to launch, stabilize, and grow each program. The APM and team lead these efforts in close partnership with Clinical Sales and Capital Sales, maintaining primary responsibility for program development, launch, and early performance. As programs mature, the APM team will intentionally transition day-to-day clinical execution to Clinical Sales, ensuring a structured and effective handoff of ownership. The APM team will re-engage as needed to support the program, account, or health system. Success is defined by sustainable program activation, early adoption and utilization, and the establishment of a scalable foundation that enables long-term expansion within accounts and across health systems. Following initial launch, the APM team will continue to support program growth as needed—driving expanded procedural adoption, developing key opinion leaders, and identifying opportunities to scale across sites and systems—in alignment with broader clinical and commercial leadership priorities.You will be responsible for:Manage, coach, and develop the Advanced Program Specialist team, including all Advanced Program Specialists (APSRs), while reinforcing execution, accountability, and performance across markets In partnership with Clinical Sales and Capital Sales teams, engage key stakeholders to define program goals, success metrics, and adoption strategies Partner with Field Service Engineering and hospital staff to ensure operational readiness for program launch, including OR setup and workflow integration Coordinate and support all clinical and operational readiness activities required to support safe and effective program implementation Support comprehensive training strategies for surgeons, clinical staff, and support teams, including coordination of required educational activities and post-training activities to drive competency, confidence, and sustained adoption Drive technology adoption by maintaining a consistent and visible clinical presence during the initial learning curve, including attendance at all early cases to provide real-time guidance, coordination, and problem-solving Utilize change management principles to align stakeholders, overcome barriers to adoption, and drive program engagement across teams Generate and communicate clear proof points demonstrating program value, clinical impact, and operational success Capture and standardize best practices to support scalable program development and deployment across hospitals and health systems Build and maintain strong relationships with key opinion leaders, healthcare professionals, and relevant stakeholders to support program growth and advocacy Support identification, development, and management of proctor networks to enable training and adoption at scale Partner with cross-functional teams to support medical education strategy and broader training initiatives as needed Ensure compliance with all regulatory, quality, and organizational requirements across program activities Support continuous improvement by measuring and evaluating the effectiveness of training programs and overall program performance Qualifications/Requirements:A minimum of a bachelor’s degree People leadership, team lead, mentoring, or field coaching experience preferred; candidates with demonstrated ability to lead through influence may also be considered Relevant healthcare or medtech experience required; experience in complex capital, surgical, or robotics environments preferred Demonstrated ability to execute independently in the field and support a high workload across multiple programs, accounts, and stakeholders Demonstrated ability to learn and communicate technical product as well as clinical knowledge of disease states to physicians and economic buyers is a must. The ability to travel extensively up to 75%, including overnight travel within the assigned territory is a must for the role. Required to work in a hospital, ASC setting, attending live patient cases as when required as part of the job and wear necessary protective gear (i.e. lead aprons, masks, etc.). Self-starter who performs well with autonomy and problem solver who can think critically in high pressure environments. Works well with the team and frequently shares sales strategies key learning with sales management and with peers. Receptive to constructive feedback and collaborates and works well within a matrix team environment. Proven ability to articulate customer needs and feedback to the entire organization as needed. Must be highly organized with the ability to manage multiple projects/tasks simultaneously and effectively