Finance Process & Operations Processor

Job description

Key Responsibilities: Manually process billing data for customer invoices using excel formulas, pivots, and macros. Perform audits to ensure accuracy of billing information entered in client system Verify the correct financial coding for charges to be billed on invoices Certify the invoice for payment and authorize the invoice for payment Determine & trigger required actions/coordinate with dispute agents for resolutions Develop solutions to tactical billing issues and work with client and Accenture support teams to implement new features Analyze complex disputes received from dispute team and determine actions for resolution and trigger required actions by coordinating with dispute agents Support User Testing where needed Onboard customer billing data into client billers (rates, credits, fees, and hierarchy) Perform pre-bill validations and share anomalies with billing operations teams Document, communicate, and coordinate recovery/remediation issues through client communication vehicles. Coordinate with key interfaces such as Tech Dev, Dispute Management, BRMs, Product, Sales, and Governance Support internal and external audits at periodic intervals to ensure adequate controls are in place for the observations identified Perform post bill quality reviews and share findings with relevant stakeholders Support the client billing audit liaison in billing operations audits, develop remediation, and execute remediation plan Coordinate with client’s Bill Quality Change Management team in supporting conversion bill auditing activities Review accounts and bills, log production issues, participate in troubleshooting and solution sessions Refund check processing and reconciliation Contract Implementation Role Requirement: Candidate must be eligible and willing to pursue Government Security Clearance. Basic Qualifications Minimum of 2 years of customer service experience Minimum of 2 years of billing invoice processing experience Preferred Skills Stakeholder management experience Critical thinking skills Billing Reconciliation Microsoft Excel Microsoft Excel Data Analysis Compensation at Accenture varies depending on a wide array of factors, which may include but are not limited to the specific office location, role, skill set, and level of experience. As required by local law, Accenture provides a reasonable range of compensation for roles that may be hired as set forth below. We anticipate this job posting will be posted until 07/11/2026. Accenture offers a market competitive suite of benefits including medical, dental, vision, life, and long-term disability coverage, a 401(k) plan, bonus opportunities, paid holidays, and paid time off. See more information on our benefits here: U.S. Employee Benefits | Accenture Role Location Hourly Salary Range California $23.13 to $48.13 Cleveland $21.39 to $38.51 Colorado $23.13 to $41.59 District of Columbia $24.62 to $44.28 Illinois $21.39 to $41.59 Maine $19.66 to $35.43 Maryland $23.13 to $41.59 Massachusetts $23.13 to $44.28 Minnesota $23.13 to $41.59 New York $21.39 to $48.13 New Jersey $24.62 to $48.13 Virginia $21.39 to $44.28 Washington $24.62 to $44.28 About Accenture Accenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services—creating tangible value at speed and scale. We are a talent- and innovation-led company with approximately 791,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world’s leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability. Our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song, together with our culture of shared success and commitment to creating 360° value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360° value we create for our clients, each other, our shareholders, partners and communities.Visit us at www.accenture.com What We Believe We have an unwavering commitment to diversity with the aim that every one of our people has a full sense of belonging within our organization. As a business imperative, every person at Accenture has the responsibility to create and sustain an inclusive environment. Inclusion and diversity are fundamental to our culture and core values. Our rich diversity makes us more innovative and more creative, which helps us better serve our clients and our communities. Read more here Requesting An Accommodation Accenture is committed to providing equal employment opportunities for persons with disabilities or religious observances, including reasonable accommodation when needed. If you are hired by Accenture and require accommodation to perform the essential functions of your role, you will be asked to participate in our reasonable accommodation process. Accommodations made to facilitate the recruiting process are not a guarantee of future or continued accommodations once hired. If you would like to be considered for employment opportunities with Accenture and have accommodation needs such as for a disability or religious observance, please call us toll free at 1 (877) 889-9009 or send us an email or speak with your recruiter. Equal Employment Opportunity Statement We believe that no one should be discriminated against because of their differences. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, military veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by applicable law. Our rich diversity makes us more innovative, more competitive, and more creative, which helps us better serve our clients and our communities. For details, view a copy of the Accenture Equal Opportunity Statement Accenture is an EEO and Affirmative Action Employer of Veterans/Individuals with Disabilities. Accenture is committed to providing veteran employment opportunities to our service men and women. Other Employment Statements Applicants for employment in the US must have work authorization that does not now or in the future require sponsorship of a visa for employment authorization in the United States. Candidates who are currently employed by a client of Accenture or an affiliated Accenture business may not be eligible for consideration. Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process. Further, at Accenture a criminal conviction history is not an absolute bar to employment. The Company will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. Additionally, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the Company's legal duty to furnish information. California requires additional notifications for applicants and employees. If you are a California resident, live in or plan to work from Los Angeles County upon