Data Analyst (m/f/d) Process Excellence

Job description

JOB DESCRIPTION:About Abbott Abbott is a global healthcare leader, creating breakthrough science to improve people’s health. We’re always looking towards the future, anticipating changes in medical science and technology. In Germany, Abbott has more than 4,000 employees working in manufacturing, research and development, logistics, manufacturing, sales and marketing. They are located at Abbott`s German headquarters in Wiesbaden and its sites in Hanover, Neustadt am Rübenberge, Wetzlar, Eschborn, Cologne, Jena and Hamburg. Working at Abbott At Abbott, you can do work that matters and help people to live a healthier and full life, grow your career, and learn, be your true self. You will have access to: Career development with an international company where you can grow the career you dream of An attractive benefits package (e.g. attractive Abbott Pension Plan, a company bike, employee stock purchase program) A company recognized as a great place to work in dozens of countries around the world and named one of the most admired companies in the world by Fortune. A company that is recognized as one of the best big companies to work for as well as a best place to work for diversity, working mothers, female executives, and scientists. A challenging position in a fast-growing crisis independent industry To become part of a dynamic, highly educated, highly skilled, and motivated team Flat hierarchies, open appreciative mentality, and efficient, constructive lines of communication Multi-national environment, where we foster the development of our talents within the enterprise The Opportunity This position works out of our Wiesbaden location in the Abbott GmbH. This role supports the entire EMEA SVC OP team in evaluating and enhancing current processes for collecting and analyzing EMEA Service data. The goal is to increase the availability of actionable insights that drive continuous improvement initiatives, strengthen asset and inventory management, track value streams and contribute to optimize service performance across the EMEA region. Your Tasks: Ensure all activities are performed in compliance with quality system requirements Support process mapping, standardization, and optimization initiatives through quantitative analysis Analyze end-to-end service processes using data to identify bottlenecks, deviations, and improvement opportunities Collaborate with process owners and stakeholders to define and monitor process KPIs Develop dashboards and reports to track process performance and compliance Provide data-driven support for Lean, Six Sigma, and other continuous improvement projects Contribute to the design and implementation of digital tools and automation to streamline service workflows Ensure data integrity and consistency across systems and process documentation Your Qualification: Bachelor’s degree in Data Science, Statistics, Computer Science, Engineering, or a related field or equivalent knowledge acquired through relevant professional experience 3–5 years of experience in data analysis with a focus on process improvement or operational excellence Experience with process improvement methodologies (Lean, Six Sigma, BPMN) Familiarity with service operations Excellent communication and stakeholder engagement skills and knowledge of AI Based analytics and Agents Strong knowledge of data analysis tools (e.g., SQL, Excel, Python) Experience with data visualization platforms (e.g., Power BI, Tableau, Smartsheet) Experience in Storytelling and providing actionable insights to Executives Fluent in English - written and spoken Follow your career aspirations to Abbott for diverse opportunities with a company that can help you build your future and live your best life. Abbott is an Equal Opportunity Employer, committed to employee diversity. We ask for your understanding that we only consider online applications via our online application portal. Applications by email or post cannot be processed. Original documents will not be returned. Connect with us at www.abbott.com, on LinkedIn at https://www.linkedin.com/company/abbott-/ The base pay for this position is N/AIn specific locations, the pay range may vary from the range posted. JOB FAMILY:Support Services DIVISION:CRDx Core Diagnostics LOCATION:Germany > Wiesbaden-Delkenheim : G20 ADDITIONAL LOCATIONS: WORK SHIFT:Standard TRAVEL:No MEDICAL SURVEILLANCE:Not Applicable SIGNIFICANT WORK ACTIVITIES:Not Applicable