Client Service Representative
Abbott U.S. · Philippines - Taguig City
Job description
JOB DESCRIPTION:Main Purpose of the Role Summarize the main purpose of the role Responds to customer inquiries via telephone or email to provide problem resolution in accordance with the Organization's service standards. Main Responsibilities List the main responsibilities this role regularly performs. The Entry level Customer Service Representative will typically only receive and/or place telephone calls that are basic and routine as they gain experience with the company's products and services. Solve simple customer problems and analyze customer service needs for communication to service and technical departments. The base pay for this position is N/AIn specific locations, the pay range may vary from the range posted. JOB FAMILY:Customer Service DIVISION:TOX ARDx Toxicology LOCATION:Philippines > Taguig City : Five/Neo Building ADDITIONAL LOCATIONS: WORK SHIFT:Standard TRAVEL:Not specified MEDICAL SURVEILLANCE:Not Applicable SIGNIFICANT WORK ACTIVITIES:Continuous sitting for prolonged periods (more than 2 consecutive hours in an 8 hour day)
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