Consultant or Manager, Downstream Mobility & Convenience Retail

Job description

Accenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services—creating tangible value at speed and scale. We are a talent- and innovation-led company with approximately 742,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world’s leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability. We are uniquely able to deliver tangible outcomes because of our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song. These capabilities, together with our culture of shared success and commitment to creating 360° value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360° value we create for our clients, each other, our shareholders, partners and communities. Visit us at www.accenture.com. You Are Accenture is seeking a Consultant or Manager to join our US Downstream, Mobility & Convenience Retail practice. This role is designed for professionals with experience in fuels retail, convenience retail, mobility, downstream energy, or related industries who are passionate about helping clients improve performance, enhance customer experiences, and accelerate business transformation. You will work closely with client teams and Accenture practitioners to analyze business challenges, develop recommendations, support transformation initiatives, and deliver measurable business outcomes. The role provides an opportunity to apply industry knowledge across customer engagement, loyalty, retail operations, marketing, digital transformation, and emerging technologies. This position requires strong analytical capabilities, industry knowledge, communication skills, and the ability to work collaboratively across Accenture's Strategy & Consulting, Song, Technology, Data & AI, and Operations practices. Key Responsibilities Client Delivery & Industry Advisory Support clients in addressing business challenges across fuels, convenience retail, mobility, and downstream operations. Conduct research, analysis, and assessments of customer experience, retail operations, loyalty programs, and business performance. Develop presentations, business cases, process documentation, and recommendations to support client decision-making. Contribute to workshops, stakeholder meetings, and transformation initiatives. Business Transformation & Solution Development Support the design and implementation of business and technology transformation programs. Assist clients in identifying opportunities to improve operational efficiency, customer engagement, loyalty effectiveness, and commercial performance. Collaborate with cross-functional teams to develop practical solutions and implementation plans. Support change management, process improvement, and business readiness activities. Industry Knowledge & Innovation Stay informed on industry trends and emerging topics impacting fuels and convenience retail, including digital commerce, loyalty, mobility, AI, and customer experience. Contribute to industry research, thought leadership, and client deliverables. Support development of reusable assets, methodologies, and industry-specific capabilities. Required A minimum of 3 years of experience is required for a Consultant level role; and a minimum of 5 years of experience is required for a Manager level role--within fuels retail, convenience retail, downstream energy, mobility, retail operations, or related industries. Understanding of North American fuels and convenience retail markets. Experience supporting initiatives related to customer loyalty, customer engagement, retail operations, marketing, merchandising, or digital transformation. Experience leveraging AI-enabled tools and digital solutions to accelerate analysis, develop insights, enhance deliverable quality, and improve team productivity. Strong analytical and problem-solving skills. Experience gathering requirements, conducting business analysis, and developing recommendations. Ability to work effectively with cross-functional teams and client stakeholders. Strong communication, presentation, and facilitation skills. Proficiency in Microsoft PowerPoint and Excel. Bachelor's degree. Ability to travel up to 50%. Preferred Experience working for a fuel retailer, convenience retailer, travel center operator, branded marketer, wholesaler, or consulting organization. Familiarity with loyalty platforms, POS systems, retail operations, merchandising, or customer engagement technologies. Exposure to enterprise transformation programs, process improvement initiatives, or technology implementations. Experience with business process mapping, project management, or change management. Curiosity and willingness to continuously learn and apply emerging technologies, including generative AI, to solve client business challenges and drive innovation. Knowledge of data analytics, reporting, or AI-enabled solutions. MBA or relevant advanced degree. Why Join Us Join Accenture’s growing Downstream, Mobility & Convenience Retail practice and help clients solve complex challenges across fuels, retail, mobility, and customer experience. You will work with industry leaders, cross-functional teams, and emerging technologies to deliver meaningful transformation and lasting client value. Compensation at Accenture varies depending on a wide array of factors, which may include but are not limited to the specific office location, role, skill set, and level of experience. As required by local law, Accenture provides a reasonable range of compensation for roles that may be hired as set forth below. We anticipate this job posting will be posted on 01/28/2026 and open for at least 3 days. Accenture offers a market competitive suite of benefits including medical, dental, vision, life, and long-term disability coverage, a 401(k) plan, bonus opportunities, paid holidays, and paid time off. See more information on our benefits here: U.S. Employee Benefits | Accenture Role Location Annual Salary Range California $70,350 to $205,800 Cleveland $59,100 to $164,600 Colorado $63,800 to $177,800 District of Columbia $68,000 to $189,300 Illinois $59,100 to $177,800 Maryland $63,800 to $177,800 Massachusetts $63,800 to $189,300 Minnesota $63,800 to $177,800 New York $66,300 to $205,800 New Jersey $68,000 to $205,800 Washington $80,200 to $189,300 #LI-NA About Accenture Accenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services—creating tangible value at speed and scale. We are a talent- and innovation-led company with approximately 791,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world’s leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise