Senior Manager US Immigration

Job description

Working with Us Challenging. Meaningful. Life-changing. Those aren’t words that are usually associated with a job. But working at Bristol Myers Squibb is anything but usual. Here, uniquely interesting work happens every day, in every department. From optimizing a production line to the latest breakthroughs in cell therapy, this is work that transforms the lives of patients, and the careers of those who do it. You’ll get the chance to grow and thrive through opportunities uncommon in scale and scope, alongside high-achieving teams. Take your career farther than you thought possible. Bristol Myers Squibb recognizes the importance of balance and flexibility in our work environment. We offer a wide variety of competitive benefits, services and programs that provide our employees with the resources to pursue their goals, both at work and in their personal lives. Read more: careers.bms.com/working-with-us. Senior Manager, US Immigration Position Summary The Senior Manager, US Immigration Operations provides operational management for Bristol Myers Squibb's US immigration program, ensuring disciplined execution in support of talent mobility, compliance, and business continuity. In close partnership with the Associate Director, Global Immigration Process & Policy Design and by partnering with our US Immigration law firm , this role translates policies and processes into consistent, high-quality delivery for employees, HR partners, and business leaders, while partnering across Legal, Talent Acquisition, Global Mobility, and external counsel to strengthen operational excellence, stakeholder confidence, and the employee experience. Key Responsibilities Program Management Serve as BMS's operational point of contact for US immigration case management, accountable for end-to-end delivery for the sponsored workforce: Own day-to-day execution across visa categories and geographies Ensure case accuracy, deadline management, and priority action visibility across a high-volume, multi-jurisdictional portfolio using available case management platform Partner with BMS’ outside immigration counsel/providers to ensure: Timely filings and high-quality work product Service performance aligned with SLAs and global standards Use predictive tools to proactively manage case risk: Identify cases at risk of delay, RFE, rejection, or status lapse Escalate findings to the Associate Director and drive operational response Collaborate with vendors, Total Rewards, and other stakeholders on compensation-related immigration requirements: Address immigration related prevailing wage requirements, wage transparency compliance, and other obligations Policy Execution, Governance Enablement, Compliance Oversight Ensure consistent, compliant execution of BMS US immigration policies established: Translate immigration policy into practical operational tools (guidance documents, checklists, and decision-support materials) Monitor policy adherence across case activity: Identify gaps, exceptions, or conflicts and provide operational insight to support governance and updates Serve as the operational escalation point for employee, HR, and manager questions regarding policy application Lead I-9 and employment eligibility verification operations for non-US nationals in partnership with TA operations: Manage audits, re-verification workflows, and E-Verify processes for non-US nationals Escalate discrepancies and systemic findings as appropriate Maintain government-required documentation in audit-ready condition: Oversee public access files, PERM recruitment records, and required filings across applicable jurisdictions Support audit preparedness and regulatory monitoring: Prepare HR teams and frontline managers for USCIS, ICE, and equivalent agency site visits Use AI-powered regulatory monitoring tools to track updates from USCIS, DOL, DHS, DOS, and equivalent global authorities and translate changes into operational guidance Experience Profile Core Experience and Expertise Immigration Case Management: 5+ years of corporate immigration experience with ownership of end-to-end case management across nonimmigrant and immigrant visa categories Strong knowledge of US immigration categories (H-1B, LCA/PERM, prevailing wage, L-1A/L-1B, O-1, TN, E-3, and EB preference categories) Compliance and Eligibility Verification: Expertise in I-9 compliance, E-Verify, and employment eligibility verification practices Vendor and Counsel Management: Experience managing outside immigration counsel and vendors to quality and timeline expectations Communication: Ability to communicate complex immigration matters clearly to employees, HR partners, and senior leaders across global audiences Operational Platform Proficiency: Strong organizational skills with experience managing a high-volume, multi-jurisdictional caseload using vendor driven case management platforms Demonstrated ability to use AI-powered tools, automation features, and intelligent platform capabilities to improve accuracy, efficiency, and case outcomes Additional Experience and Differentiators Education: Bachelor's degree in Human Resources, International Business, Law, or a related field J.D. or immigration paralegal certification is a plus Global Program Experience: Experience supporting a global immigration program in a multinational corporate environment Familiarity with Global Mobility concepts such as relocation, international assignments, tax equalization, and cross-border employment compliance Technology and AI: Experience with HRIS platforms (Workday) and technology-enabled workflow or document processing tools Familiarity with AI-enabled immigration platform features Experience using intelligent document processing, or digital compliance monitoring tools in day-to-day immigration operations Process Improvement: Experience applying methodologies such as Lean, Six Sigma, or equivalent If you come across a role that intrigues you but doesn’t perfectly line up with your resume, we encourage you to apply anyway. You could be one step away from work that will transform your life and career. Compensation Overview: Tampa - FL - US: $145,860 - $176,748 The starting compensation range(s) for this role are listed above for a full-time employee (FTE) basis. Additional incentive cash and stock opportunities (based on eligibility) may be available. The starting pay rate takes into account characteristics of the job, such as required skills, where the job is performed, the employee’s work schedule, job-related knowledge, and experience. Final, individual compensation will be decided based on demonstrated experience. Eligibility for specific benefits listed on our careers site may vary based on the job and location. For more on benefits, please visit https://careers.bms.com/life-at-bms/. Benefit offerings are subject to the terms and conditions of the applicable plans in effect at the time and may require enrollment. Our benefits include: Health Coverage: Medical, pharmacy, dental, and vision care. Wellbeing Support: Programs such as BMS Well-Being Account, BMS Living Life Better, and Employee Assistance Programs (EAP). Financial Well-being and Protection: 401(k) plan, short- and long-term disability, life insurance, accident insurance, supplemental health insurance, business travel protection, personal liability protection, identity theft benefit, legal support, and survivor support. ​Work-life benefits include: Paid Time Off US Exempt Employees: flexible time off (unlimited, with manager approval, 11 paid national holidays (not applicable to employees in Phoenix, AZ, Puerto Rico or Rayzebio employees) Phoenix, AZ, Puerto Rico and Rayzebio Exempt, Non-Exempt, Hourly Employees: 160 hours annual paid vacation for new hires with manager approval, 11 national holidays, and 3 optional holidays Based on eligibility*, additional time off for employees may include unlimited paid sick time, up to 2 paid volunteer days per year