Change Management Lead

Job description

Job summary: The Accenture Change Management Lead supports transformation initiatives within Service Supply Chain operation. The role partners closely with client stakeholders and internal Accenture teams to ensure initiatives are aligned, effectively executed, and successfully adopted, in line with the agreed governance and transformation framework. Transformation initiatives span varying levels of complexity (“T1, T2, T3”), requiring tailored stakeholder engagement, structured coordination, and disciplined execution. Key Responsibilities Drive end-to-end change management for transformation initiatives, ensuring alignment between our client and Accenture priorities. Orchestrate stakeholder engagement across business, operations, and IT to enable smooth adoption of changes. Manage and track transformation initiatives across the governance model, ensuring transparency on progress, risks, and dependencies. Identify, assess, and mitigate risks and resistance to change to protect delivery outcomes. Facilitate clear and consistent communication across stakeholders to support adoption and alignment. Monitor benefits realization, ensuring initiatives deliver measurable improvements in performance. Support prioritization and sequencing of initiatives based on complexity and business impact. Key requirements: Strong understanding of After-Sales Supply Chain Operations. Proven Project Management experience in complex business environments. Expertise in Service Delivery and Operational Excellence. Structured and proactive approach to managing change in complex environments. Strong stakeholder management and communication capabilities. Ability to operate across different initiative types (quick wins to complex transformations). Outcome-focused mindset with emphasis on adoption and value realization. Proven experience in acceleration from quick wins (process optimization) to larger IT-led transformations. Focus on adoption-led value realization, not just delivery of initiatives. Strategic thinker with a results-oriented approach to business transformation and growth. Fluency in English. About Accenture Accenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services—creating tangible value at speed and scale. We are a talent- and innovation-led company with approximately 791,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world’s leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability. Our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song, together with our culture of shared success and commitment to creating 360° value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360° value we create for our clients, each other, our shareholders, partners and communities.Visit us at www.accenture.com Equal Employment Opportunity Statement We believe that no one should be discriminated against because of their differences. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, sexual orientation, gender identity or expression, marital status, citizenship status or any other basis as protected by applicable law. Our rich diversity makes us more innovative, more competitive, and more creative, which helps us better serve our clients and our communities.