Field Service Engineer – Wallonia / Luxembourg

Job description

Work Flexibility: Field-based Join a role where your technical expertise directly supports healthcare professionals and improves patient outcomes. As Field Service Engineer, you will ensure the performance, safety, and compliance of advanced medical technologies across hospitals in Wallonia and Luxembourg. This is an ideal opportunity for a recently graduated engineer eager to launch a hands-on technical career in the healthcare environment. What you will do In-depth troubleshooting of equipment and interconnected systems (mechanical, electronic, firmware/basic software) Repair, reassembly, and adjustments including parts identification and calibration to spec/tolerances Execute root cause analysis on recurring failures; propose and implement corrective actions Produce complete service documentation (service reports, NCs, test certificates) Confident with diagnostic instruments, oscilloscopes, calibration tools, and torque management Solid understanding of QMS, CAPA, traceability, EHS/ISO requirements Begins taking initiative to improve processes, products, quality, cost-efficiency/profitability, and safety/health conditions Has a good understanding of procedures and functional concepts Fully masters the repair procedures and product ranges within scope Is versatile across multiple product families and contributes actively to the team’s activity Performs standard work tasks in addition to field interventions Able to identify anomalies and escalate them appropriately to the relevant contacts What you will need Required qualifications Minimum 3 years of experience in field service engineering type of role Fluency in French Professional working proficiency in English Basic technical knowledge of electronics and/or mechanical systems Valid drive's license Preferred qualifications Proficiency in Dutch Bachelor’s degree in Biomedical Engineering or a related technical field Knowledge of medical device servicing and regulatory standards Initial experience using service management or technical documentation systems Additional Information Territory: Wallonia and Luxembourg (ideal candidate based near Namur or Liège) Field-based role with regular travel to customer sites Hands-on, customer-facing position supporting healthcare facilities Travel Percentage: 90%