Content, Creator & Community Manager

Job description

Job Location JAKARTA GENERAL OFFICE Job Description This role sits at the heart of our Talkability Engine — the team dedicated to unlocking earned conversation across our $1B+ ASEAN brand portfolio. As Content, Creator & Community Manager, you fuel the full talkability ecosystem: sourcing and contracting to performance and relationship-building. You will simultaneously pioneer our content creation efforts by bringing sharp analysis and an instinctive eye for content that resonates with real people. A role for someone who grew up on social, moves fast, and wants to shape how major brands show up in culture. 1. Trends Intelligence & Social Listening: Monitor brand mentions, category conversations, competitor activity, and cultural signals across key market platforms and forums, leveraging analysis for developing brand master plans to drive talkability. 2. End-To-End KOL Strategy (Sourcing, Development & Reviews): Build and maintain master roster of creators across tiers for all brands within our portfolio, ensuring right fit and sufficiency towards targets. This includes ownership of KOL onboarding, briefing and performance KPIs – building a community of talent advocates for our brands and hence improving content quality. 3. Content Generation & Optimization: Develop local content strategy by-brand based on deep analysis of past content performance within the market across platforms and formats. This influences KOL brief strategy & deployment, content approvals and choices on content amplification. Frequent on-ground content creation execution around cultural moments and events in real-time is also expected. 4. PR & UGC Ecosystem Enablement: Build a brand PR playbook to operationalize consistent earned media practices and fuelling a UGC engine with agency and publisher partners is required. This involves designing the right challenge mechanics or organizing events that incentivise authentic influencer and consumer participation. Understanding basic rights clearance to build a PR/UGC asset library for use across paid and organic channels is required. 5. Community Building: Kickstart brand-owned community spaces in choiceful, strategic platforms to drive two-way communication between brand and its consumers. This includes member recruitment and running of community content cadence, acting the brand’s human voice within these spaces. Job Qualifications Experience 1-3 years in creator/influencer marketing, community management, or social content in a multi-brand or portfolio environment Track record managing creator programs end-to-end — sourcing, contracting, performance review Experience managing agency partners; local language fluency required About us We produce globally recognized brands and we grow the best business leaders in the industry. With a portfolio of trusted brands as diverse as ours, it is paramount our leaders are able to lead with courage the vast array of brands, categories and functions. We serve consumers around the world with one of the strongest portfolios of trusted, quality, leadership brands, including Always®, Ariel®, Gillette®, Head & Shoulders®, Herbal Essences®, Oral-B®, Pampers®, Pantene®, Tampax® and more. Our community includes operations in approximately 70 countries worldwide. Visit http://www.pg.com to know more. We are an equal opportunity employer and value diversity at our company. We do not discriminate against individuals on the basis of race, color, gender, age, national origin, religion, sexual orientation, gender identity or expression, marital status, citizenship, disability, HIV/AIDS status, or any other legally protected factor. Job Schedule Full time Job Number R000154924 Job Segmentation Experienced Professionals