Working Student Vileda Customer Service (f/m/d)

Job description

Working at Freudenberg: We will wow your world! Responsibilities: Support a global Customer Service team responsible for order fulfillment across the Order-to-Cash (OTC) process Contribute to daily operations, including order processing, claims management, master data maintenance, and the preparation of key figures for internal reporting Coordinate and communicate with external distributors, business partners, and internal stakeholders to ensure the smooth execution of commercial agreements Drive continuous improvement of internal and external processes within the international distributor business, always maintaining a strong customer focus Qualifications: Currently enrolled at a university, ideally with initial experience gained as a working student in an industrial environment Thrives in a dynamic and agile environment, effectively managing priorities and meeting deadlines while demonstrating a high level of commitment and ownership Strong organizational skills with the ability to work independently and responsibly Fluent in German and English, enabling effective communication with international internal and external stakeholders. Proficient in MS Office applications; knowledge of SAP is considered an advantage A proactive and collaborative team player with a keen interest in gaining experience in the international distribution of Vileda products ‎ ‎ The Freudenberg Group is an equal opportunity employer that is committed to diversity and inclusion. Employment opportunities are available to all applicants and associates without regard to race, color, religion, creed, gender (including pregnancy, childbirth, breastfeeding, or related medical conditions), gender identity or expression, national origin, ancestry, age, mental or physical disability, genetic information, marital status, familial status, sexual orientation, protected military or veteran status, or any other characteristic protected by applicable law. FHP Export GmbH