Director, Talent Acquisition - Americas

Job description

TrendAI™, the global AI security leader and enterprise business unit of Trend Micro, empowers organizations with full AI visibility and consolidated security that inspires confidence, drives innovation, and eliminates risk. At TrendAI™, we’re always seeking exceptional talent; people who want to collaborate with the best and push boundaries together. Here, your work goes beyond building a career. You will help protect what matters and play a vital role in shaping a safer, more trustworthy AI-powered future. AI Fearlessly. About the Role As the Senior Manager, Talent Acquisition, you’ll lead a team of recruiters and manage the partnership with the business for hiring in Canada, USA, and Latin America. You’ll own the function end to end — from headcount planning conversations to strategy execution. This isn’t a “keep the trains running” role. TrendMicro and its brands TrendAI and TrendLife are in a transformational period. We deliver the most modern capabilities to our customers through our products, customer support, and mission. This team is no different – we mean it when we say we want the best, most modern TA function in the industry. What You’ll Do Lead the TA Strategy Map and refine the workforce and headcount planning process — help business leaders think ahead instead of reactively opening reqs Partner directly with business leaders across Canada, the U.S., and Latin America to align hiring plans to real business need, not just approved headcount Bring structure and prioritization to a newly formed team with enough guardrails to create consistency, not so much that it kills speed Turn TA from an order-taking function into a strategic partner the business trusts with its toughest hiring problems Set and hold the bar for how your team runs searches, engages candidates, and manages hiring manager relationships Build a consistent, high-quality candidate and hiring manager experience across a wide range of teams Lead and Develop the Team Manage, coach, and grow a team of recruiters spread across Canada, the U.S., and Latin America Build a team culture that can hold ambiguity and move fast without burning out through this transformational time in the business — this is a demanding, flexible environment, and your team will look to you to make it sustainable Be comfortable working across time zones, including occasional early or late calls to stay connected with a genuinely global team Develop your recruiters into TA professionals who consult and advise, not just fill reqs Modernize How We Hire Champion the shift from manual, ad hoc recruiting to a modern, data-driven, AI-enabled TA function Evaluate and implement AI and modern recruiting tools that make the team faster and smarter without losing the human parts of hiring Build reporting and metrics that give the business — and you — real visibility into pipeline health, time to fill, and hiring quality Bring outside perspective — what’s working at other modern TA organizations, and what we should be stealing Who You Are You’re energized by building, not maintaining what already exists You can sit in ambiguity without needing everything defined before you’ll move — and you know how to build just enough process to bring order without slowing the team down You lead with both empathy and a high bar — your team trusts you because you back them, not because you have a title You think like an operator: headcount planning, resourcing, and prioritization aren’t paperwork to you, they’re how you protect your team’s time and the business’s outcomes You’re genuinely excited about AI and modern recruiting technology, and you want your team to be known for using it well You believe in enabling and equipping your team to be trusted advisors – you raise the impact each person has on business success You’re comfortable operating across a global team and can flex your schedule occasionally to stay connected across Canada, the U.S., and Latin America What You Bring 10+ years of progressive full-cycle recruiting experience, including 4+ years directly managing a team of recruiters Experience in a high-tech, software environment with seasons of high-volume hiring Workforce or headcount planning in partnership with business leaders, not just staffing to already-approved reqs A track record of building or significantly overhauling a TA function, process, or team — you’ve done this before, not just inherited something that already worked Comfort partnering with senior business leaders and holding your ground when a hiring plan doesn’t make sense High EQ and strong judgment in ambiguous, fast-moving environments — you build guardrails collaboratively, not by decree Experience recruiting across multiple countries in the Americas (Canada, U.S., and/or Latin America); multi-country employment or hiring nuance is a real plus Our Promise to You We won’t hand you a finished playbook and ask you to run it — we’re asking you to help write it. You’ll have access to the highest level of leadership and collaborate with a seat at the table. We’ll back you as you build the structure this team needs, invest in your growth, and give you the room to do the best, most meaningful work of your career. What We Offer You're important to us. What matters to you, matters to us too. Trend Micro provides benefit options for you and your family. Comprehensive medical, dental and vision insurance Life insurance Short & Long Term Disability Pre-partum, maternity, parental and medical leave Mental Health Wellness Program Adoption Assistance Wellness Incentive Pet Insurance 401(k) with company match Paid Time Off 14 Annual Holidays Tuition Assistance Employee Resource Groups We offer competitive compensation with bonus opportunity tied to company performance, along with room to enhance your skills through ongoing learning and broad technological opportunities. Achieving work-life balance is a priority, complemented by team activities, fostering an environment rooted in equity, inclusion, and collaboration, that is reflected in both our culture and our work. Be Passionate. Be Innovative. Be a Trender. This position does not offer sponsorship for work permit applications or renewals, either now or in the future. Candidates must be authorized to work in the U.S. without the need for employment-based visa sponsorship, both currently and moving forward. The company will not sponsor applicants for U.S. work visa status for this role (including, but not limited to, H-1B, L-1, TN, O-1, E-3, H-1B1, F-1, J-1, OPT, CPT, or any other employment-based visa). #LI-LO1 At Trend Micro, we embrace change, empower people, and encourage innovation in a connected world. Our diversity and multicultural workforce are key contributing factors to our success across the globe. Trend Micro provides equal employment opportunity for all applicants and employees. Trend Micro does not unlawfully discriminate on the basis of race, color, religion, sex, pregnancy and childbirth or related medical conditions, national origin, ancestry, age, physical or mental disability, medical condition, family care leave status, veteran status, marital status, sexual orientation, or gender identity.