Warehouse Supervisor

Job description

Calling all innovators – find your future at Fiserv. We’re Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial institutions, corporations, merchants, and consumers to one another millions of times a day – quickly, reliably, and securely. Any time you swipe your credit card, pay through a mobile app, or withdraw money from the bank, we’re involved. If you want to make an impact on a global scale, come make a difference at Fiserv. Job Title Warehouse Supervisor About your role: As a Warehouse Supervisor at Fiserv, you will lead day-to-day operations within the warehouse and mail processing environment to support accurate, timely, and compliant production outcomes. You will work closely with cross-functional partners and guide a team of associates to prioritize work, maintain processing standards, and meet service commitments tied to legal, client, and United States Postal Service (USPS) requirements. What you'll do: Review, prioritize, and assign daily work to operators to support mail processing in accordance with United States Postal Service (USPS) standards Monitor production throughput, workflow, and service levels to help ensure processing rates meet legal and contractual obligations Develop, refine, and implement procedures that improve the use of personnel, equipment, and warehouse resources Coach, mentor, and develop associates through timely feedback, performance discussions, and recognition tied to operational results Track team performance against productivity, quality, and service goals and take action to address gaps Partner with internal teams to coordinate operational activities, resolve issues, and support efficient order and inventory flow Maintain a safe, organized, and compliant work environment across the assigned shift Responsibilities listed are not intended to be all-inclusive and may be modified as necessary. Experience you'll need to have: 2+ years of experience in a warehouse, production, operations, or mail processing environment Prior experience with coaching associates, providing performance feedback, and supporting team development in a shift-based environment Associate's degree or higher, or equivalent combination of education, related experience and/or military experience Experience that would be great to have: Experience supporting first-line warehouse or production performance metrics, including throughput, quality, and timeliness 2+ years of experience supervising, managing, and developing teams in a production or warehouse setting How you'll work: You will work an assigned schedule of Monday - Friday, 2:30 p.m. to 11:00 p.m. This role requires flexibility to work overtime, including weekends and holidays. This role requires frequent movement, including standing, walking, bending, and lifting within the work environment. Sponsorship: You must currently possess valid and unrestricted U.S. work authorization to be considered for this role. Individuals with temporary visas including, but not limited to, F-1 (OPT, CPT, STEM), H-1B, H-2, or TN, or any candidate requiring sponsorship, now or in the future, will not be considered for this role. Benefits at Fiserv: Fuel Your Life program to support your physical, financial, social, and emotional well-being. Paid holidays and generous time away policies. No-cost mental health support through Employee Assistance Programs. Living Proof program to recognize your peers’ extra effort with points redeemable for rewards. Eight Employee Resource Groups to foster a collaborative culture and expand your network. Unparalleled professional growth with training, development, and internal mobility opportunities. Medical, dental, vision, life, and disability insurance options available from day one. Retirement planning including 401k match and discounted shares with the Employee Stock Purchase Plan. Tuition assistance and reimbursement program. Paid parental and military leave. This role is not eligible to be performed in Colorado, California, District of Columbia, Hawaii, Illinois, Massachusetts, Maryland, Minnesota, New Jersey, New York, Nevada, Rhode Island, Vermont, Virginia, Maine or Washington. It is unlawful to discriminate against a prospective employee due to the individual's status as a veteran. Please note that salary ranges provided for this role on external job boards are salary estimates made by outside parties and may not be accurate. Thank you for considering employment with Fiserv. Please: Apply using your legal name Complete the step-by-step profile and attach your resume (either is acceptable, both are preferable). Our commitment to Equal Opportunity: Fiserv is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, gender, gender identity, sexual orientation, age, disability, protected veteran status, or any other category protected by law. If you have a disability and require a reasonable accommodation in completing a job application or otherwise participating in the overall hiring process, please contact AskHR.US@fiserv.com. Please note our AskHR representatives do not have visibility to your application status. Current associates who require a workplace accommodation should refer to Fiserv’s Disability Accommodation Policy for additional information. Note to agencies: Fiserv does not accept resume submissions from agencies outside of existing agreements. Please do not send resumes to Fiserv associates. Fiserv is not responsible for any fees associated with unsolicited resume submissions. Warning about fake job posts: Please be aware of fraudulent job postings that are not affiliated with Fiserv. Fraudulent job postings may be used by cyber criminals to target your personally identifiable information and/or to steal money or financial information. Any communications from a Fiserv representative will come from a legitimate Fiserv email address.