Jamaica Strategic Client Executive

Job description

Strategic Client Executive Job Location: Jamaica Location Flexibility: Primary Location Only Req Id: 9957 Posting Start Date: 7/9/26 At Fujitsu, we've been driven to create a sustainable world through innovation since 1935. Today, we lead in digital transformation globally with our 99,000 employees across 50+ countries. We empower our diverse community to achieve greatness through career development and opportunities. Explore our internal positions and join us in shaping a brighter future. Thank you for being a part of Fujitsu. We look forward to growing together toward a brighter future. ABOUT THE ROLE Ready to take full ownership of high-visibility enterprise accounts - where expectations are high growth oriented, complexity is real, and the upside is meaningful? This role is ideal for a senior sales and account management leader who thrives in complex environments and wants a clear runway to broader leadership within ~3 years. You’ll inherit trusted relationships built on a strong heritage of IT systems integration - and you’ll be accountable for expanding Fujitsu’s digital services footprint while protecting commercial performance and deepening executive alignment. You’ll step into established, trusted relationships - with significant whitespace to grow - backed by a broad portfolio, deep specialists, and executive sponsorship. You’ll have the autonomy to shape the strategy for assigned accounts, build a multi-year investment roadmap, and lead a cross-functional “One Fujitsu” team to expand digital services footprint, improve portfolio penetration, and create outcomes you can point to. For the right leader, this is a visible platform to demonstrate end-to-end business ownership and earn expanded leadership scope. You will also act as a trusted advisor to client leadership, co-creating long-term transformation agendas, aligning Fujitsu’s capabilities to client business priorities, and positioning the organization as a strategic partner in value creation - not just a provider of technology services. Why this role is different A real growth challenge inside one or more well-established accounts: high expectations, complex stakeholders, and meaningful upside. A chance to transition the portfolio mix towards differentiated, higher-value digital services. Enterprise-level exposure: you’ll operate with C-suite leaders on both sides, shaping multi-year roadmaps and investments. A platform for broader leadership: build the commercial engine, lead a virtual team, and demonstrate end-to-end business ownership. The opportunity to influence enterprise-wide transformation priorities, lead joint business planning, and establish Fujitsu as a long-term strategic partner embedded in the client’s success model. What you’ll do Build and execute a multi-year strategic account plan aligned to the client’s corporate objectives and transformation priorities, expanding wallet share and deepening strategic relevance. Earn the role of trusted advisor at the C-suite level, influencing long-term decision-making, investment priorities, and transformation direction. Drive a high-quality pipeline: identify, qualify, and shape complex opportunities - then lead negotiations through to signature. Run the business with discipline: forecasting, governance, and accountability across orders, revenue, margin, and cost. Orchestrate “One Fujitsu” delivery: mobilize consulting, delivery, portfolio experts, and partners to deliver integrated, outcome-driven solutions aligned to the client’s business strategy. Bring forward innovation: translate client priorities into modern digital services plays (while ensuring strong execution and adoption). Develop and own a 3 to 5 year transformation roadmap aligned to client business outcomes and technology evolution Maintain deep understanding of the client’s industry, competitive landscape, and regulatory environment to inform strategy Lead joint business planning sessions with the client to align long-term priorities and investment areas Drive value realization, ensuring delivered solutions translate into measurable business outcomes for the client Identify and mitigate strategic risks to account growth, positioning, and retention Orchestrate the partner ecosystem to enhance value delivery and differentiation Operate assigned accounts as strategic business units, balancing growth, profitability, client satisfaction, and long-term positioning You’ll have the data, governance, and executive access within Fujitsu to run accounts proactively - so you can focus on driving outcomes, not reacting to surprises. Operating cadence and governance (how you’ll run the account) Establish a predictable operating cadence with the client and Fujitsu leadership (weekly deal/pipeline reviews, monthly forecast and risk reviews). Lead structured QBRs: performance vs. plan, services adoption/value realization, escalations, and next-quarter priorities. Run governance forums that keep delivery, commercial performance, and stakeholder expectations aligned (including issue/risk management and decision logs). Own margin discipline: deal economics, discounting governance, cost-to-serve visibility, and early corrective actions. Drive a multi-year investment plan (people, partners, and enablement) tied to the account roadmap and services growth targets. What success looks like (12–18 months) A credible executive sponsor network, with Fujitsu recognized as a trusted partner - not just a supplier. Broad stakeholder coverage and influence across the client: economic buyer, IT leadership, security/risk, procurement, finance, and business unit leaders - aligned to a shared multi-year roadmap. A healthy, measurable pipeline tied to the client’s top strategic priorities (and an accurate forecast leaders can rely on). Clear portfolio shift: increased penetration of digital services across the account, supported by repeatable plays and referenceable outcomes. Client satisfaction that is visibly improving and measurable—reflected in strong relationship health and Net Promoter Score (NPS) results. Strong internal alignment: delivery, consulting, portfolio, and partner stakeholders operating to a shared plan, with crisp governance and fast issue resolution. High-performing virtual account teams operating with clear cadence, roles, and accountability. KEY QUALIFICATIONS AND EXPERIENCE A senior track record growing strategic enterprise accounts through consultative selling and rigorous account planning. 10+ years experience selling complex technology solutions. Confidence operating at executive level: stakeholder mapping, influence, negotiation, and the ability to simplify complex decisions. Strong commercial acumen: comfort with P&L drivers, margin, deal economics, and governance. A builder’s mindset: you see an underpenetrated account as an opportunity, and you know how to turn white space into repeatable growth. Leadership through influence: proven ability to lead cross-functional teams without direct authority and create clarity from ambiguity. Passion for digital transformation and outcomes-led services (and the discipline to ensure adoption and value realization). If you’re ready to take ownership of a complex account, expand digital services impact, and prove you’re ready for broader leadership - let’s talk. Relocation Supported: No Visa Sponsorship Approved: No At Fujitsu, we are committed to an inclusive recruitment process that values the diverse backgrounds and experiences of all applicants. We believe that hiring people from a wide variety of backgrounds makes us stronger, not because it's the right thing to do, but because it allows us to draw on a wider range of perspectives and life experiences.