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Cloud Solution Architect – Dynamics 365 ERP Technical Architect

Convergys · Italy - Work at Home

Full-timeOn-sitePosted 10 July 2026
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Job description

Job Title: Cloud Solution Architect – Dynamics 365 ERP Technical Architect Job Description We're Concentrix. The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled. The global technology and services leader that powers the world’s best brands, today and into the future. We’re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we’re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent. The Concentrix Technical Products and Services team is the driving force behind Concentrix’s transformation, data, and technology services. We integrate world-class digital engineering, creativity, and a deep understanding of human behavior to find and unlock value through tech-powered and intelligence-fueled experiences. We combine human-centered design, powerful data, and strong tech to accelerate transformation at scale. You will be surrounded by the best in the world providing market leading technology and insights to modernize and simplify the customer experience. Within our professional services team, you will deliver strategic consulting, design, advisory services, market research, and contact center analytics that deliver insights to improve outcomes and value for our clients. Hence achieving our vision. Our game-changers around the world have devoted their careers to ensuring every relationship is exceptional. And we’re proud to be recognized with awards such as "World's Best Workplaces," “Best Companies for Career Growth,” and “Best Company Culture,” year after year. Join us and be part of this journey towards greater opportunities and brighter futures.We are seeking an experienced Cloud Solution Architect (CSA) specializing in Dynamics 365 Finance & Operations (F&O) and Dynamics 365 Business Central from a technical architecture perspective. You will help enterprise and mid-market customers modernize ERP platforms, design scalable cloud architectures, implement integrations, optimize performance, and establish technical governance frameworks across Dynamics 365 environments. Key Responsibilities: ERP Solution Architecture Design enterprise-scale Dynamics 365 architectures. Lead technical solution design for F&O and Business Central environments. Define ERP modernization roadmaps for cloud transformation initiatives. Conduct architecture reviews and technical assessments. Develop scalable, secure, and highly available application architectures. Ensure alignment with Microsoft Cloud Adoption Framework and Well-Architected principles. Dynamics 365 Finance & Operations Technical Architecture Design and review X++ based customizations and extensions. Architect integrations between F&O and external systems. Design Data Management Framework (DMF) solutions. Optimize performance, scalability, and availability. Establish development best practices and governance models. Lead upgrade and migration projects to Dynamics 365 cloud platforms. Dynamics 365 Business Central Architecture Design Business Central technical solutions and extensions. Develop AL-based application customizations. Architect multi-company and multi-country deployments. Support SaaS migration and modernization projects. Optimize operational performance and tenant management. Define extension strategies following Microsoft's best practices. Required Technical Skills: Dynamics 365 Finance & Operations Dynamics 365 F&O Architecture Extensions Framework Data Management Framework (DMF) Electronic Reporting Batch Processing Performance Optimization Upgrade & Migration Architecture Environment Management Dynamics 365 Business Central Business Central SaaS AL Development Extensions Development APIs & Web Services Tenant Management Upgrade Management Performance Optimization Multi-Tenant Architecture Required Qualifications: 10+ years of enterprise application architecture experience. 7+ years working with Dynamics ERP solutions. Deep hands-on experience with Dynamics 365 F&O and/or Business Central technical implementations. Experience leading large-scale ERP transformation initiatives. Strong Azure integration architecture experience. Customer-facing consulting and architecture background. Excellent communication and stakeholder management skills. Location: Italy - Work at Home Language Requirements: Time Type:

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