Associate Manager, Business Operations

Job description

Level Up Your Career with Zynga! At Zynga, we bring people together through the power of play. As a global leader in interactive entertainment and a proud label of Take-Two Interactive, our games have been downloaded over 6 billion times—connecting players in 175+ countries through fun, strategy, and a little friendly competition. From thrilling casino spins to epic strategy battles, mind-bending puzzles, and social word challenges, our diverse game portfolio has something for everyone. Fan-favorites and latest hits include FarmVille™, Words With Friends™, Zynga Poker™, Game of Thrones Slots Casino™, Wizard of Oz Slots™, Hit it Rich! Slots™, Wonka Slots™, Top Eleven™, Toon Blast™, Empires & Puzzles™, Merge Dragons!™, CSR Racing™, Harry Potter: Puzzles & Spells™, Match Factory™, and Color Block Jam™—plus many more! Founded in 2007 and headquartered in California, our teams span North America, Europe, and Asia, working together to craft unforgettable gaming experiences. Whether you're spinning, strategizing, matching, or competing, Zynga is where fun meets innovation—and where you can take your career to the next level. Join us and be part of the play! Position Overview Zynga, the global leader in mobile games, is currently seeking a full-time Associate Manager, Business Operations . We are looking for a highly organized, self-motivated operator who excels at cross-functional communication, process management, and relationship building. In this role, you will act as a central pillar for Zynga’s Global Operations team. You will drive operational compliance, own end-to-end workflows for key cross functional projects, including our Global Fonts Program, and coordinate Player Data Compliance vendor proposals. This position bridges the gap between our global game studios and centralized corporate teams (Publishing, Privacy, Compliance, Legal, and Engineering). Our ideal candidate is a proactive problem-solver who thrives on bringing people together, translating complex compliance requirements into actionable steps, and driving operational initiatives to the finish line. What You'll Do End-to-End Program Ownership: Lead the operational execution of key global workflows, initially anchoring the Global Fonts Program and the Player Data Compliance strategy across all Zynga games, acting as the primary central point of contact. Cross-Functional Alignment: Act as the central bridge between creative game studios and corporate teams (Publishing, Legal, Privacy, Procurement, and Engineering) to review commercial terms, manage vendor proposal workflows, and ensure alignment on corporate standards. Risk Mitigation & Data Integrity: Maintain critical tracking ecosystems (databases, software clearances, usage records, and active contracts) and drive proactive compliance initiatives, such as identifying and deprecating high-risk assets across the global portfolio. Process Optimization & Innovation: Continuously evolve operational pipelines to drive efficiency; leverage modern tools (including generative AI like Gemini) to streamline workflows, and partner with technical teams to test and sign off on innovative creative pipelines. Program/Project Management Support: Provide project management support for ad-hoc studio operations initiatives, including software migrations, tool rollouts, and M&A integration support. What You Bring Operational Experience: 2+ years of project management, program coordination, or business operations experience—preferably within software development, gaming, or compliance-heavy environments. Relationship Builder: Demonstrated ability to earn trust, empower teams, and build strong, collaborative relationships across diverse cultures, disciplines, and work styles. Exceptional