Application Support Engineer

Job description

Project Role : Application Support Engineer Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems. Must have skills : VMWare Cloud Administration Good to have skills : NA Minimum 12 year(s) of experience is required Educational Qualification : 15 years full time education Summary: As an Application Support Engineer, a typical day involves acting as a software detective by investigating and resolving issues across various components of essential business systems. This role requires a dynamic approach to problem-solving, ensuring the smooth operation and reliability of critical applications. The position demands continuous monitoring, analysis, and collaboration to maintain system integrity and support business continuity effectively. Roles & Responsibilities: - Expected to be an SME, collaborate and manage the team to perform. - Responsible for team decisions. - Engage with multiple teams and contribute on key decisions. - Expected to provide solutions to problems that apply across multiple teams. - Coordinate with stakeholders to ensure timely resolution of complex issues impacting business operations. - Mentor and guide junior team members to enhance their technical capabilities and problem-solving skills. - Drive continuous improvement initiatives to optimize support processes and system performance. Professional & Technical Skills: - Must To Have Skills: Proficiency in VMWare Cloud Administration. - Strong knowledge of virtualization technologies and cloud infrastructure management. - Experience in troubleshooting and resolving issues in multi-tiered application environments. - Ability to manage and automate cloud resources using scripting and orchestration tools. - Familiarity with monitoring tools and performance tuning in cloud environments. - Excellent analytical skills to diagnose and resolve complex system problems efficiently. Additional Information: - The candidate should have minimum 12 years of experience in VMWare Cloud Administration. - This position is based at our Bengaluru office. - A 15 years full time education is required. 15 years full time education About Accenture Accenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services—creating tangible value at speed and scale. We are a talent- and innovation-led company with approximately 791,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world’s leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability. Our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song, together with our culture of shared success and commitment to creating 360° value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360° value we create for our clients, each other, our shareholders, partners and communities.Visit us at www.accenture.com Equal Employment Opportunity Statement We believe that no one should be discriminated against because of their differences. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, military veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by applicable law. Our rich diversity makes us more innovative, more competitive, and more creative, which helps us better serve our clients and our communities.