Business Analyst/System Administrator – Business Continuity

Job description

About AbbVie AbbVie's mission is to discover and deliver innovative medicines and solutions that solve serious health issues today and address the medical challenges of tomorrow. We strive to have a remarkable impact on people's lives across several key therapeutic areas including immunology, oncology and neuroscience - and products and services in our Allergan Aesthetics portfolio. For more information about AbbVie, please visit us at www.abbvie.com. Follow @abbvie on LinkedIn, Facebook, Instagram, X and YouTube. This role supports the Global Security Crisis Management and Business Resilience Team by combining business analysis, system administration, and reporting responsibilities to maintain and improve the business continuity software platform, ensure data accuracy and system reliability, manage user access and integrations, troubleshoot issues, support audits and compliance, and provide actionable insights that enable effective decision-making and operational resilience. Responsibilities: Partner with business and technical stakeholders to gather, document, and translate requirements into practical system, process, and reporting solutions. Support the administration, configuration, and maintenance of business systems and applications, including user access, permissions, and basic troubleshooting. Monitor system performance, identify issues, and coordinate resolution to help ensure stable and reliable operations. Collect, clean, organize, and maintain data used for reporting, analysis, and operational decision-making. Develop and deliver recurring reports, dashboards, and presentations for leadership and other stakeholders. Analyze trends, performance metrics, and operational data to identify risks, opportunities, and areas for improvement. Assist with testing, implementation, upgrades, and enhancements to systems, processes, and reporting tools. Document workflows, system procedures, reporting logic, and support processes to improve consistency and knowledge sharing. Collaborate with internal partners, IT teams, vendors, and end users to ensure systems and reporting align with business needs. Apply data governance, access control, privacy, and security best practices to protect information and support compliance. High School diploma required. Bachelor’s Degree preferred, preferably in business, information systems, computer science, data analytics, or a related field. 2–5 years of experience in business analysis, system administration, data reporting, or a related role preferred. Strong proficiency in Microsoft Office, especially advanced Excel; experience with Power BI or similar reporting tools preferred. Experience supporting business applications, user administration, or system troubleshooting. Ability to gather and document requirements, map processes, and translate business needs into functional solutions. Strong analytical and problem-solving skills with the ability to synthesize complex data into clear insights. Excellent communication, organizational, and stakeholder management skills. Ability to work independently and collaboratively in a fast-paced, global environment. Experience with automation tools, system integrations, or AI-enabled productivity tools is a plus. Knowledge of data privacy, access management, and security best practices preferred. Applicable only to applicants applying to a position in any location with pay disclosure requirements under state or local law: ​ The compensation range described below is the range of possible base pay compensation that the Company believes in good faith it will pay for this roleat the time of this posting based on the job grade for this position. Individual compensation paid within this range will depend on manyfactors including geographic location, and we may ultimately pay more or less than the posted range. This range may be modified in the future. ​ We offer a comprehensive package of benefits including paid time off (vacation, holidays, sick), medical/dental/vision insurance and 401(k) to eligible employees.​ This job is eligible to participate in our short-term incentive programs. ​ Note: No amount of pay is considered to be wages or compensation until such amount isearned, vested, and determinable. The amount and availability of any bonus, commission, incentive, benefits, or any other form of compensation and benefits that areallocable to a particular employee remains in the Company's sole and absolute discretion unless and until paid and may be modified at the Company’s sole and absolutediscretion, consistent with applicable law. AbbVie is an equal opportunity employer and is committed to operating with integrity, driving innovation, transforming lives and serving our community. Equal Opportunity Employer/Veterans/Disabled. US & Puerto Rico only - to learn more, visit https://www.abbvie.com/join-us/equal-employment-opportunity-employer.html US & Puerto Rico applicants seeking a reasonable accommodation, click here to learn more: https://www.abbvie.com/join-us/reasonable-accommodations.html