Bengaluru Software Engineering Professional 560103

Job description

We are looking for a GenAI Engineer to create, build, and scale production-grade Generative AI solutions that drive measurable business impact across enterprise operations. In this role, you will translate complex business challenges into intelligent, LLM-powered applications — including copilots, conversational agents, document intelligence platforms, and AI-driven automation deeply integrated with core enterprise systems. You will work hands-on with leading managed and open-source LLM platforms — including Azure OpenAI, AWS Bedrock, Anthropic Claude, and open-source models — alongside enterprise-grade create frameworks such as Microsoft Copilot Studio. A critical dimension of this role is integrating GenAI capabilities into SAP S/4HANA and adjacent enterprise applications using APIs, events, OData services, and process orchestration. This is a high-impact engineering role sitting at the intersection of AI innovation and enterprise technology. You will collaborate closely with product managers, SAP functional teams, backend engineers, and cloud platform architects to deliver AI capabilities that are not just technically sound but secure, compliant, cost-efficient, and ready for enterprise-scale adoption. What you’ll be doing  GenAI Platform Engineering: • Create, develop, and deploy GenAI solutions using Azure OpenAI Service and AWS Bedrock, selecting appropriate foundation models (GPT-4o, Claude, Titan, Llama, Mistral) based on use-case requirements. • Build, configure, and publish enterprise copilots using Microsoft Copilot Studio or equivalent low-code/pro-code frameworks, integrating with M365, Teams, SharePoint, and Dataverse. • Architect and implement RAG (Retrieval-Augmented Generation) pipelines using vector databases (Azure AI Search, OpenSearch, Pinecone) and structured knowledge bases. • Develop prompt engineering strategies — including few-shot prompting, chain-of-thought, and system instruction create — to optimize LLM output quality and consistency.  Enterprise System Integration: • Integrate GenAI capabilities with SAP S/4HANA using OData APIs, SAP Business Accelerator Hub connectors, event-driven architectures (SAP Event Mesh, BTP), and process triggers • Build and maintain secure API layers (REST, GraphQL) tyingcting AI services to ERP, CRM, and operational data sources • Collaborate with SAP functional and Basis teams to align AI touchpoints with existing business processes, authorization models, and data governance policies  Architecture & Collaboration: • Contribute to GenAI architecture decisions including platform selection, cost optimization strategies, multi-region deployment, and security design. • Mentor associate engineers and participate in internal knowledge sharing through design reviews, documentation, and community of practice sessions. • Engage with product managers and business stakeholders to translate functional requirements into technically feasible AI solution designs.  Evaluation, Monitoring & Capable AI: • Design and implement LLM evaluation frameworks covering accuracy, hallucination rates, latency, cost per token, and end-user satisfaction metrics. • Establish monitoring pipelines for production AI applications using tools such as Azure Monitor, AWS CloudWatch, and LangSmith. • Apply capableble AI practices including content filtering, guardrails (Azure Content Safety, Bedrock Guardrails), bias detection, and explainability mechanisms. • Manage model versioning, deprecation cycles, and prompt version control to ensure production stability Essential Skills / Experience • 5+ years of software engineering experience, with at least 2 years focused on Generative AI, LLMs, or applied ML in production environments. • Hands-on experience with Azure OpenAI Service and AWS Bedrock — including model deployment, API integration, token management, and cost governance. • Practical experience building copilots or AI agents using Microsoft Copilot Studio , Azure AI Studio, LangChain, LlamaIndex, or equivalent agentic frameworks. • Strong understanding of RAG architecture, vector embeddings, chunking strategies, and retrieval optimization. • Proficiency in Python (primary) and at least one secondary language (TypeScript, Java, or Node.js). • Experience integrating AI services with enterprise systems — ideally SAP S/4HANA — using OData, REST APIs, or event-driven patterns. • Solid understanding of enterprise security requirements including OAuth 2.0, managed identities, RBAC, secret management, and data residency compliance. • Familiarity with cloud platforms: Microsoft Azure (preferred), AWS, or GCP for deploying and scaling AI workloads. • Experience with containerization (Docker, Kubernetes) and CI/CD pipelines for AI application deployments. • Experience with SAP Joule and SAP AI Core . • Knowledge of SAP BTP (Business Technology Platform) services, SAP Integration Suite , or SAP AI Core Desirable Skills / Experience Our Package BT Group is the UK’s leading communications group and the holding company behind some of the country’s most recognised brands – including BT, EE, Openreach and Plusnet. Our purpose is as simple as it is ambitious: we connect for good. Our customers include consumers, small, medium and large businesses, public sector organisations and other communications providers. BT Group’s role is about setting direction, unlocking value and creating the conditions for our brands and businesses to thrive. Having come through the most capital-intensive phase of our fibre investment, our focus now is on what comes next – simplifying how we operate, using technology and AI to work smarter, and organising ourselves to serve customers better and grow sustainably. Group teams shape strategy, policy, brand, capital allocation and transformation, helping the whole organisation perform at its best. We have a singular culture that unites all our people: we are customer-first challengers, who are committed, clear and connected. These behaviours unite us as one team to deliver for our colleagues, our customers, our stakeholders and the country. Joining BT Group means working at the heart of a business that matters to the UK, with the opportunity to shape decisions, influence outcomes and help set the future course of one of the country’s most important companies. Apply Now Start applying with LinkedIn Please wait... Opens in a new tab. Opens in a new tab. Opens in a new tab. Opens in a new tab. ©BT Group 2026 Cookie Consent Manager When you visit any website, it may store or retrieve information on your browser, mostly in the form of cookies. Because we respect your right to privacy, you can choose not to allow some types of cookies. However, blocking some types of cookies may impact your experience of the site and the services we are able to offer. Required Cookies These cookies are required to use this website and can't be turned off. 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