Medical Affairs Operational Excellence Intern

Job description

At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at jnj.com. As guided by Our Credo, Johnson & Johnson is responsible to our employees who work with us throughout the world. We provide an inclusive work environment where each person is considered as an individual. At Johnson & Johnson, we respect the diversity and dignity of our employees and recognize their merit. Job Function: Career Programs Job Sub Function: Non-LDP Intern/Co-Op Job Category: Career Program All Job Posting Locations: Dubai, United Arab Emirates Job Description: Role Title: Medical Affairs Operational Excellence Intern Duration: 12 months Location: Office-based in Dubai Reports to: Head of Medical Affairs Gulf Region Summary An internship position to support the execution of Medical Affairs Functions (MAF) operational activities and to maintain and track digital dashboards for the MAF team. This role focuses on day-to-day execution, maintaining operational trackers, managing workflows, and ensuring high data quality and timely follow-up across medical operational tasks. Key Responsibilities Provide day-to-day operational support to the MAF team to help ensure timely execution of medical activities and deliverables. Maintain and update operational trackers and dashboards, including the CIE log, to provide clear visibility on status, owners, timelines, and actions. Capture, triage, and assist in prioritizing incoming CIEs; ensure accurate recording, routing, and timely follow-up to closure. Support meeting logistics, prepare agendas, take minutes, and track action items to completion. Maintain and organize process documents, templates, and simple SOP checklists to support consistent execution. Produce routine status updates and simple slide summaries for stakeholders. Liaise with Medical Leads, MSLs, Regulatory/Compliance, and IT/Digital contacts to resolve routine operational issues and escalate risks as appropriate. Deliverables/Expected Outcomes An up-to-date, accurate CIE tracker with clear owners, statuses, and due dates. Weekly operational summary shared with Medical Affairs leadership. Documented process templates and checklists for repeatable tasks. Timely completion of assigned operational tasks and improved visibility of work-in-progress. Required Qualifications Bachelor’s degree – preferably in Life Sciences, Pharmacy, Biotechnology, Public Health, Healthcare Management, Business, or relevant. Recently graduated in 2026 or 2025. Proficiency with Excel (tables, filters, basic formulas), PowerPoint, and SharePoint/Google Drive for document control. Strong organizational skills, attention to detail, reliability, and ability to manage competing priorities. Clear written and verbal communication skills; able to prepare concise status updates. Comfortable working in a regulated environment and following SOPs. Preferred: Certifications in project coordination, process improvement, or similar. Required Skills: Preferred Skills: