Organizational Change Senior Manager – Utilities

Job description

We Are: Talent Reinventors, and we help clients co-create the workforce of the future. How? We make decisions based on insights. We give people the tools and roadmaps to do their best work. We create digital experiences employees love. And we teach companies how to grow great, forward-thinking leaders. Our approach and our people put us at the front of the pack for talent, HR and organizational consulting. We help clients with new skilling, talent strategy, leadership development, employee experience, change management and beyond. Visit us here to find out more about Talent and Organization. You Are: A force for change and a leader. You know that companies must change or be left behind, and you know how to help companies do that. You’ve got the skills, tools and know-how to help companies reinvent themselves from top-to-bottom utilizing technology, automation and AI to be more nimble, more capable and more productive. You also know that clients need a strong team to help them and you know how to build teams that work. The Work: You will help clients reinvent how their organizations operate in an AI-enabled, data-informed world where work is digital by default, change is continuous, and people work alongside advanced tools to deliver outcomes at speed and scale. Key responsibilities include: Guide clients through reinvention including reimagining work and workforce enabled by technology, automation and Gen AI capabilities Guide the translation of strategic direction and business objectives established by clients into holistic change strategies Build and lead change teams within large-scale reinvention programs, guiding clients through designing and embedding continuous change practices Use data-driven insights to assess change readiness, adoption rates, and organizational sentiment Design agile change strategies that will help companies shift their culture, adjust ways of working to be future-ready Apply human-centered design principles to co-create change solutions and personalized change journeys with clients. Use leading practice change tools and methodologies including: Organizational change analytics and data visualization Behavioral science practices Agile change management methods and tools Digital engagement, collaboration, and development tools and platforms Help clients build lasting agile change capabilities at all levels of the organization to build organizational resiliency Help Accenture with business development including proposals and build client relationships Build our practice by helping with market research, Points-of-View, capability development, thought capital, and knowledge management Ability to travel up to 80%; travel as needed based on client expectations. Here’s what you need: Minimum of 8 years’ experience in transformational change management Minimum of 5 years’ experience in Consulting, Advisory, or Project-based environments Minimum of 3 years’ experience working on technology-enabled or digital transformation initiatives (GenAI exposure preferred) Minimum of 1 year of experience serving utilities clients (electric, gas, or water) or in a utilities finance, controllership, or regulatory function. Bachelor's degree or equivalent (minimum 12 years' work experience). If Associate’s Degree, must have equivalent minimum 6-year work experience Bonus points if: You have experience working on programs in the Customer Service / Customer Operations domain and / or Field Operations You have experience working with Customer Information Systems including but not limited to SAP and Oracle You have experience working with Enterprise Asset Management Systems including but not limited to SAP and Maximo You know everything there is to know about how to design, develop and roll out change management processes You have the ability to work across the Talent practice and apply skills beyond change management, including workforce transformation, leadership development, talent strategy, and operating model development You’re familiar with digital tools like HR Automation, Future Workforce Design and Analytics You have experience with: Change Analytics, Change Tracking, Design Thinking, Change Capability Development, Agile Change Management You’re familiar with digital change management tools like Cognition You have Applied experience using Generative AI (GenAI) to deliver organizational change work Compensation at Accenture varies depending on a wide array of factors, which may include but are not limited to the specific office location, role, skill set, and level of experience. As required by local law, Accenture provides a reasonable range of compensation for roles that may be hired as set forth below. We anticipate this job posting will be posted until 08/28/2026. Accenture offers a market competitive suite of benefits including medical, dental, vision, life, and long-term disability coverage, a 401(k) plan, bonus opportunities, paid holidays, and paid time off. See more information on our benefits here: U.S. Employee Benefits | Accenture Role Location Annual Salary Range California $132,500 to $338,300 Cleveland $122,700 to $270,600 Colorado $132,500 to $292,200 District of Columbia $141,100 to $311,200 Illinois $122,700 to $292,200 Maine $112,900 to $249,000 Maryland $132,500 to $292,200 Massachusetts $132,500 to $311,200 Minnesota $132,500 to $292,200 New York $122,700 to $338,300 New Jersey $141,100 to $338,300 Virginia $122,700 to $311,200 Washington $141,100 to $311,200 About Accenture Accenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services—creating tangible value at speed and scale. We are a talent- and innovation-led company with approximately 791,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world’s leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability. Our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song, together with our culture of shared success and commitment to creating 360° value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360° value we create for our clients, each other, our shareholders, partners and communities.Visit us at www.accenture.com What We Believe We have an unwavering commitment to diversity with the aim that every one of our people has a full sense of belonging within our organization. As a business imperative, every person at Accenture has the responsibility to create and sustain an inclusive environment. Inclusion and diversity are fundamental to our culture and core values. Our rich diversity makes us more innovative and more creative, which helps us better serve our clients and our communities. Read more here Requesting An Accommodation Accenture is committed to providing equal employment opportunities for persons with disabilities or religious observances, including reasonable accommodation when needed. If you are hired by Accenture and require accommodation to perform the essential functions of your role, you will be asked to participate in our reasonable accommodation process. Accommodations made to facilitate the recruiting process are not a guarantee of future or continued accommodations once hired. If you would like to be considered for employment opportunities with Accenture and have accommodation needs such as for a disability or religious observance, please call us toll free at 1 (877) 889-9009 or send us an email or speak with your recruiter. Equal Employment Opportun