Order to Cash Processor

Job description

RESPONSIBILITIES • Process all received requirements in a timely and accurate manner (according to the SLA and KPI). • Report daily metrics. • The person in this position must maintain a positive working relationship between the internal customers and the requestors. • Assure that all requests to be processed have the right approvals and follow the procedure and polices. • Proactive and constant communication with Team Lead in order to ensure process stability and requirements compliance. • Actively support the implementation of best practices within the department. • Knowing and following the escalation path when needed (dispute or resolution). • Perform month-end related activities. • Handle customer service queries internally. • Should have 1 years of experience in Finance And operations areas. • Bachelor's degree. Business Administration. • MS office knowledge. • Basic Excel skills. • B1 English level. Key Skills: • Good team player with a positive attitude and collaboration skills. • Flexible to work per the business need. • Effective communication. • Strong customer service orientation. • Ability to deal with ambiguity. • Should be organized. • Teamwork. • Continuously look for process improvement. About Accenture Accenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services—creating tangible value at speed and scale. We are a talent- and innovation-led company with approximately 791,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world’s leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability. Our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song, together with our culture of shared success and commitment to creating 360° value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360° value we create for our clients, each other, our shareholders, partners and communities.Visit us at www.accenture.com Declaración de igualdad de oportunidades en el empleo Creemos que nadie debe ser discriminado por sus diferencias. Todas las decisiones de empleo se tomarán sin importar la edad, raza, credo, color, religión, sexo, origen nacional, ascendencia, discapacidad, condición de veterano militar, orientación sexual, identidad o expresión de género, información genética, estado civil, ciudadanía ni ningún otro criterio protegido por la legislación aplicable. Nuestra rica diversidad nos hace más innovadores, competitivos y creativos, lo que nos permite servir mejor a nuestros clientes y comunidades.