Manager — Public Service, Industry & Enterprise

Job description

We Are: We are Accenture’s Public Service team, helping government organizations reinvent how programs are designed, delivered, and experienced by the people they serve. In Canada’s public sector, that means working alongside clients to modernize operations, improve service outcomes, strengthen workforce and citizen experiences, and navigate complex policy, regulatory, funding, and stakeholder environments. Through Industry & Enterprise and our Industry & Process capabilities, we bring deep industry knowledge, enterprise-wide transformation experience, AI-enabled reinvention methods, and practical process expertise to help public service organizations move from strategy to measurable outcomes. Together, we help government work better for Canadians—responsibly, sustainably, and with confidence in a future of continuous change. You Are: If you love solving challenges and not just studying them and take pride in building the teams and client relationships that make transformation possible, then Accenture Consulting is the right place for you. Join us to translate big ideas into practical delivery plans, and to lead the teams that turn those plans into outcomes for citizens and public service employees. You are a trusted workstream lead who bridges analytical depth with growing client instinct. You are as comfortable managing a Director General relationship as you are coaching a junior team member through a difficult deliverable. You bring structure to ambiguity, hold your team to a high bar, and understand that earning a client’s confidence in government takes patience, consistency, and follow-through. The Work: As a Manager in our Public Service practice, you will lead workstreams and teams that help government clients reinvent how programs and services are designed, delivered, and experienced by Canadians. Drawing on Accenture’s AI-enabled reinvention methods, public service expertise, and Industry & Process capabilities, you will: Lead the design and delivery of current- and future-state business processes, operating models, transition roadmaps, implementation plans, and business cases for public service transformation, owning the recommendations narrative presented to senior client stakeholders. Design and lead executive-level workshops, building engagement-level facilitation strategies that align stakeholders, prioritize opportunities, and advance decisions. Own and steward client relationships with Directors General, CIOs, and other senior client stakeholders, navigating complex mandates and multi-stakeholder alignment challenges. Lead AI readiness assessments for client organizations and co-architect AI-enabled solutions with Accenture’s AI experts, translating opportunity into practical, responsible, policy-compliant use cases. Lead and develop teams of two to five Consultants and Analysts, setting workstream direction, coaching team members, and remaining accountable for the quality of team deliverables. Manage workstream plans, risks, and quality standards across complex engagements, escalating issues early and keeping client and Accenture leadership informed. Lead sections of client proposals and build relationships that generate follow-on work, while contributing reusable methods, insights, and practice assets that strengthen the broader team. Here's What You'll Need: 5+ years of experience in management consulting, government operations, or public service transformation, with demonstrated workstream experience on complex government engagements. Demonstrated experience leading executive-level workshops, co-design sessions, or working groups with senior cross-functional government stakeholders. Experience leading process transformation workstreams independently, including future-state operating model design. Proven ability to lead and develop teams of Consultants and Analysts, with accountability for team quality and delivery. Strong structured problem-solving and analytical skills; able to break complex, ambiguous mandates into clear workplans and actionable recommendations. Excellent written and verbal communication skills in English, including experience presenting to Director General-level stakeholders. Active Government of Canada Reliability Clearance or eligibility to obtain such in a timely manner A minimum of a high school diploma or GED is required for this position Bonus Points If:Deep knowledge of federal government operations, including the Treasury Board policy suite, machinery of government, departmental planning cycles, and procurement vehicles (e.g., ProServices, Task Authorizations), with the ability to navigate central agency dynamics independently. Experience leading change management initiatives using established frameworks (e.g., Prosci, Kotter) in government or highly regulated environments. Track record applying AI literacy, automation, or digital transformation initiatives in a public service or complex institutional context. Experience contributing to business development activities, including proposal leadership and client account growth. Why Accenture?Coming here means future-proofing your career and going as far as your ambition takes you. Becoming a tech-savvy, well-rounded, multi-disciplined, and market-relevant advisor doesn’t happen by chance. We invest in training and development in a big way, so you can build your future along with ours, creating an impactful career unique to you. Access to Accenture’s global learning ecosystem—regional learning hubs, connected classrooms, and Accenture LearnVantage digital courses. Structured development path with clear progression from Manager to Senior Manager and beyond, supported by regular coaching and performance feedback. Exposure to Accenture’s global Industry & Process Reinvention Engine and cutting-edge AI-enabled methods, tools, and assets. A collaborative, diverse, and inclusive team culture where we is greater than me and every perspective is valued. Competitive compensation and benefits package, including extended health, dental, and wellness allowance. Compensation at Accenture varies depending on a wide array of factors, which may include but are not limited to the specific office location, role, skill set, and level of experience. As required by local law, Accenture provides a reasonable range of compensation, based on full-time employment, for roles that may be hired as set forth below. The recruiting efforts for this position are intended to fill a brand new position. The base pay range shown below is intended as a guideline to reflect the majority of offers for this role. It does not represent a maximum limit — in some cases, actual compensation may exceed the range where appropriate. Information on benefits is here. Role Location Annual Salary Range British Columbia/Ontario $108,800 to $220,400 About Accenture Accenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services—creating tangible value at speed and scale. We are a talent- and innovation-led company with approximately 791,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world’s leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability. Our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song, together with our culture of shared success and commitment to creating 360° value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360° value we create for our clients, each other, our shareholders, partners and communitie