Quality Engineer

Job description

At ABB, we help industries run leaner and cleaner—and every person here makes that happen. You’ll be empowered to lead, supported to grow, and proud of the impact we create together. Join us and help run what runs the world. This Position reports to: Production Manager What we believe in At ABB, we are dedicated to addressing global challenges. Our core values: care, courage, curiosity, and collaboration - combined with a focus on diversity, inclusion, and equal opportunities - are key drivers in our aim to empower everyone to create sustainable solutions. That's our story. Make it your story. Your role and responsibilities In this role, you will have the opportunity to work As a Process Quality Specialist, you will play a pivotal role in enhancing customer satisfaction by resolving complaints, analyzing defects, and providing actionable solutions. You will focus on ensuring the quality of Uninterruptible Power Supplies (UPS) for data centers and critical power applications. This is a unique opportunity to contribute to ABB's commitment to delivering high-quality products and services in a dynamic and fast-paced environment. The work model for the role is: #Li-Onsite The role will support for the ABB India Ltd for Electrification Smart Power – Critical Power- UPS Business to be based at NELAMANGALA, BANGALORE, India. You will be mainly accountable for: Quality Planning & Process Control Develop and maintain Quality Plans, Control Plans, inspection checklists, CTQ parameters, and Quality Gates to ensure robust process control and product quality. Continuous Improvement & Defect Resolution Monitor First Pass Yield (FPY), implement process improvements and automation initiatives, and utilize DMAIC and 8D methodologies to analyze defects and implement corrective and preventive actions. Customer Quality & Compliance Management Manage customer complaints, conduct root cause analysis, support customer audits, Factory Acceptance Tests (FAT), and certification audits (IEC, ISO), while ensuring timely resolution of quality issues. Supplier Quality Management Lead supplier quality activities, including supplier qualification, PPAP approvals, process audits, product surveillance, and resolution of supplier quality, delivery, and non-conformance issues. Cross-Functional Collaboration & Cost Optimization Collaborate with Procurement, Operations, and Service teams to advance supplier development, implement mitigation actions, conduct COPQ analysis, and identify opportunities to improve quality, efficiency, and profitability. Qualifications for the role: Bachelor’s degree in electrical engineering or an equivalent combination of education and experience, with a minimum of 5 years of experience in quality, testing, or power electronics manufacturing environments. Solid technical knowledge of UPS systems, power conditioning products, and high-power three-phase electrical applications, with the ability to identify and resolve complex technical issues. Proficiency in reading and interpreting electrical schematics, circuit diagrams, and PCBAs for testing, validation, and defect analysis activities. Practical experience with quality methodologies and tools, including FMEA, 7 QC Tools, 5S, 5 Why, Kaizen, Poka-Yoke, SPC, DMAIC, and 8D Root-Cause Analysis. Practical experience with engineering tools and software such as AutoCAD, MATLAB, LabVIEW, and PCBA programming for product development, testing, and analysis. Proficiency in using electrical test and measurement equipment, including power meters, oscilloscopes, data acquisition systems, and other diagnostic instruments for product validation and performance analysis. Deep familiarity with Lean Manufacturing, Six Sigma, and continuous improvement methods, along with problem-solving, cross-functional collaboration, and a focus on operational and quality gains. More about us ABB Smart Power provides energy distribution solutions for data centers, industrial and manufacturing plants, critical infrastructure and commercial buildings. The Division’s technical teams work closely with industry partners, delivering advanced solutions that support rapid growth, energy transition, and sustainability objectives. The Division’s portfolio includes industrial circuit breakers, low-voltage systems, motor starting applications, and safety devices like switches and relays. Its Power Protection unit supports the world’s largest data center companies with advanced energy-efficient UPS solutions. The Division’s ABB Ability™ Energy Manager provides a scalable, easy-to-use platform that helps organizations save energy and reduce CO2 emissions. Building a cleaner, smarter future takes all kinds of minds: the curious, the courageous, and the creative. We welcome people from all backgrounds and experiences. Ready to make an impact? Apply today or visit www.abb.com to learn more about the impact of our solutions across the globe. Recruitment Fraud Warning ABB never asks for payment from job applicants. All genuine job offers follow a formal application and interview process. View current job openings and apply at: https://careers.abb/global/en/home For more information, read our full fraud warning notice at: https://global.abb/group/en/careers/how-to-apply/fraud-warning