Global Project Manager (Process Automation)

Job description

At ABB, we help industries run leaner and cleaner—and every person here makes that happen. You’ll be empowered to lead, supported to grow, and proud of the impact we create together. Join us and help run what runs the world. This position reports to: Service Business Process Manager __ JOB SUMMARYThe Global Project Manager / Product Manager owns the strategy, vision, roadmap, and end-to-end delivery of digital and AI-enabled products or services that drive value for ABB customers and the business. This role bridges technology, business, and customer needs while leading global cross-functional initiatives, ensuring products are developed, launched, and evolved based on market demand, customer feedback, business objectives, and successful project execution. The Global Project Manager / Product Manager is accountable for product-market fit, competitive positioning, go-to-market strategy, program governance, stakeholder alignment, and measurable business outcomes including revenue, market share, customer satisfaction, and delivery of strategic initiatives. This is a global position with core teams and stakeholders located in Spain, Germany, and the United Kingdom. Candidates based in these countries are preferred; however, other locations may be considered based on business needs and candidate qualifications. The role requires regular collaboration across international teams and time zones. CORE RESPONSIBILITIESDefines and communicates product vision, strategy, and roadmap aligned with ABB business objectives and market opportunities Conducts market research, competitive analysis, and customer discovery to identify market needs, trends, and opportunities Develops detailed product requirements documents (PRDs) and use cases that guide engineering and design teams Collaborates with engineering, design, data science, and marketing teams to ensure successful product development and launch Establishes product success metrics (OKRs, KPIs) and monitors performance against targets; analyzes product adoption and customer feedback Owns the go-to-market strategy including positioning, pricing, pricing model, sales enablement, and launch planning Manages product backlog, prioritization, and release planning in collaboration with engineering teams Gathers and prioritizes customer and stakeholder feedback; translates insights into product improvements and innovations Manages product lifecycle from conception through launch, growth, maturity, and sunset phases Analyzes sales pipelines, pipeline velocity, win/loss analysis to optimize product-market positioning and messaging Identifies and evaluates partnership opportunities, API integrations, and ecosystem expansion possibilities Drives adoption and customer success initiatives; builds product communities and gathering user feedback loops Communicates product vision and strategy to executives, customers, partners, and internal stakeholders Monitors industry trends, emerging technologies, and competitive landscape; anticipates market shifts KEY COMPETENCIES & TECHNICAL SKILLSProduct Management SkillsProduct Strategy & Roadmapping: Ability to develop compelling product strategies aligned with business goals Market Research & Analysis: Customer discovery, competitive analysis, market sizing, trend identification Product Requirements & Documentation: Writing clear PRDs, user stories, acceptance criteria Agile & Scrum: Experience with agile methodologies, sprint planning, backlog management Data-Driven Decision Making: Understanding metrics, analytics, A/B testing, experimentation Go-to-Market Strategy: Product positioning, pricing strategy, launch planning, sales enablement Customer Discovery & Feedback: Ability to gather insights, conduct interviews, analyze customer feedback Stakeholder Management: Cross-functional collaboration, executive communication, influence without authority Technical KnowledgeBasic understanding of software architecture and technical feasibility Familiarity with cloud platforms and digital transformation concepts Knowledge of AI/ML capabilities, limitations, and business applications (for AI products) Understanding of data warehousing, analytics, and data-driven products Awareness of cybersecurity, data privacy (GDPR, CCPA), and compliance requirements Product analytics tools: Mixpanel, Amplitude, Google Analytics, or similar Soft SkillsStrategic thinking and business acumen Communication skills (written and verbal) to influence diverse audiences Analytical and problem-solving mindset Leadership and ability to inspire teams without direct authority Curiosity and continuous learning orientation Resilience and ability to manage ambiguity Empathy and customer-centric mindset Time management and ability to prioritize across competing demands ABB CORE VALUES & BEHAVIORSDemonstrates commitment to Customer-centricity and understanding their needs and pain points Drives innovation by exploring new market opportunities and disruptive technologies Embraces accountability for product success metrics and business outcomes Collaborates cross-functionally to align teams around product vision Shows integrity in stakeholder communication and managing expectations Maintains continuous learning mindset to stay updated with market trends and technologies EDUCATION & EXPERIENCE REQUIREMENTSEducationBachelor degree in Business, Engineering, Computer Science, Economics, or related field MBA or equivalent business education is a plus ExperienceMinimum 10+ years of product management experience in software, SaaS, digital, or technology companies Proven track record of successful product launches and achieving business metrics (revenue, adoption, market share) Experience managing B2B or B2B2C technology products Experience with AI/ML products or analytics platforms is preferred Strong background in data-driven product management and experimentation Experience with enterprise sales cycles and customer success management Experience in manufacturing, industrial, or operations domain is a strong plus PHYSICAL DEMANDSAbility to work at a computer for extended periods Ability to attend customer meetings and industry conferences Able to participate in video conferences and conduct in-person presentations WORK ENVIRONMENTHybrid work environment with office-based and remote work flexibility Regular travel (20-30%) for customer meetings, market research, and industry events Fast-paced, dynamic environment with continuous prioritization needs Building a cleaner, smarter future takes all kinds of minds: the curious, the courageous, and the creative. That's why we welcome people from all backgrounds and experiences. Ready to make an impact? Apply today or visit https://www.abb.com to learn more about the impact of our solutions across the globe.