Solutions & Services Manager

Job description

Working at Freudenberg: We will wow your world! Responsibilities: Responsible for structuring and expanding the company's technical services portfolio, strengthening client relationships and driving value creation across commercial operations. Strategy & Business Development Define and implement the Integrated Solutions area strategy. Develop new business models, services and value-added solutions. Identify trends, technologies and opportunities that expand the company's reach beyond traditional lubrication. Create proposals that increase the company's participation in the customer value chain. Services Management Lead the technical services portfolio. Develop services with monetization and recurrence potential. Provide and ensure technical training for the internal sales team and customers. Application Engineering Lead specialized technical support to customers and the commercial team, ensuring correct product application and resolution of operational challenges. Energy Efficiency Develop projects that drive energy consumption reduction and operational efficiency improvement through the correct application of lubricants and associated technologies. Commercial & Financial Management Ensure sustainable area growth through revenue, profitability, investment and performance indicator management. Define pricing models for technical services and consulting. Manage the area budget and monitor project profitability. Qualifications: Education Bachelor's degree in Mechanical, Chemical, Production Engineering or related fields. Additional Specialization MBA or postgraduate degree in Business Management, Innovation or related areas is desirable. Certifications in Reliability, Tribology, Maintenance or Energy Efficiency are desirable. Languages Advanced English. Intermediate Spanish is desirable. Specific Knowledge Experience in industrial lubricants, reliability, maintenance or industrial technical services. Extensive experience in developing, implementing, and managing portfolios of solutions and value-added services for industrial clients. Proven track record of developing talent and building high-performing teams, including technical and commercial professionals.. Project management and business development. Industrial asset management. Financial management and pricing. CRM, ERP and MS Office proficiency. ‎ ‎ The Freudenberg Group is an equal opportunity employer that is committed to diversity and inclusion. Employment opportunities are available to all applicants and associates without regard to race, color, religion, creed, gender (including pregnancy, childbirth, breastfeeding, or related medical conditions), gender identity or expression, national origin, ancestry, age, mental or physical disability, genetic information, marital status, familial status, sexual orientation, protected military or veteran status, or any other characteristic protected by applicable law. Klüber Lubrication Lubrificantes Especiais Ltda.