Senior Engineer II - Technical Support

Job description

Are you looking for a unique opportunity to be a part of something great? Want to join a 17,000-member team that works on the technology that powers the world around us? Looking for an atmosphere of trust, empowerment, respect, diversity, and communication? How about an opportunity to own a piece of a multi-billion dollar (with a B!) global organization? We offer all that and more at Microchip Technology Inc. People come to work at Microchip because we help design the technology that runs the world. They stay because our culture supports their growth and stability. They are challenged and driven by an incredible array of products and solutions with unlimited career potential. Microchip’s nationally-recognized Leadership Passage Programs support career growth where we proudly enroll over a thousand people annually. We take pride in our commitment to employee development, values-based decision making, and strong sense of community, driven by our Vision, Mission, and 11 Guiding Values; we affectionately refer to it as the Aggregate System and it’s won us countless awards for diversity and workplace excellence. Our company is built by dedicated team players who love to challenge the status quo; we did not achieve record revenue and over 30 years of quarterly profitability without a great team dedicated to empowering innovation. People like you. Visit our careers page to see what exciting opportunities and company perks await! Job Description: Perform automotive product lifecycle and planning activities, including new product setup, product changes, EOL management, and execution of cross-functional planning requests. Execute PPAP activities, driving timely completion of documentation, customer submissions, approvals, and issue resolution through effective coordination with cross-functional stakeholders. Execute inventory management activities, APR updates, WIP/FG conversions, and lot disposition management to support customer demand. Respond to daily requests for information about the chemical contents of Microchip devices by selecting the relevant information from a database and putting it into an environmental reporting application. Provide engineering support throught document review and approval, and assisting with non-standard customer action requests. Prepare and maintain operational reports, dashboards, and documentation to support performance monitoring and process improvement activities. Provide technical and operational support by responding to APG-related inquiries from internal business units and field representatives. Requirements/Qualifications: Bachelor’s degree in engineering, quality, industrial technology, or related field (or equivalent experience). Proven experience in the automotive semiconductor industry or a related manufacturing environment. Experience with data systems (ERP/SAP, Tableau, planning processes). Strong working knowledge of AIAG PPAP, IATF 16949, and core quality tools (FMEA, MSA, control plan). Excellent written and verbal communication skills with strong attention to detail. Ability to manage multiple projects and deadlines independently. High sense of ownership and follow-through. Comfortable coordinating across time zones and technical groups. Adept at interpreting technical data and quality documentation. Customer-focused mindset with a clear understanding of automotive expectations. Travel Time: 0% - 25% To all recruitment agencies: Microchip Technology Inc. does not accept unsolicited agency resumes. Please do not forward resumes to our recruiting team or other Microchip employees. Microchip is not responsible for any fees related to unsolicited resumes.