Associate National Clinical Launch & Product Specialist - East

Job description

Work Flexibility: Field-based Who We Want As an Associate National Clinical Launch & Product Specialist, you will support the successful introduction and adoption of MAKO robotic systems to healthcare facilities and providers. In this field-based position, you will collaborate closely with healthcare professionals, hospital staff and cross-functional teams to implement clinical launch plans, deliver education and training, provide procedural support, and help integrate robotic-assisted technology into surgical workflows. You will also support product demonstrations, certification labs and technology showcase events while expanding your expertise across additional MAKO applications. What You Will Do Lead the clinical implementation of MAKO technology and related clinical applications by executing launch plans, achieving clinical milestones, and supporting successful technology adoption at customer sites. Deliver training and education programs for surgeons, nurses, and clinical staff to build proficiency in robotic-assisted surgical procedures and technology workflows. Provide clinical and technical support during product launches, surgical procedures, and post-implementation activities to ensure customer success. Collaborate with hospital administrators, surgical teams, and internal partners to integrate robotic technology into existing surgical programs. Support surgeon certification programs, product demonstrations, clinical labs, and technology showcase events to promote awareness and utilization of MAKO technology. Serve as a primary clinical resource for customer questions, product troubleshooting, workflow optimization, and best-practice guidance related to robotic-assisted surgery. Build and maintain relationships with healthcare professionals, gather customer feedback, and communicate customer needs to internal stakeholders to improve adoption and customer outcomes. Maintain compliance with regulatory requirements, company policies, and quality standards while supporting product safety, clinical excellence, and continuous professional development. What You Need Required Qualifications Bachelor's degree or equivalent work experience. MAKO certification. Minimum 4 years of professional work experience. Minimum 2 years of experience with MAKO robotic applications and/or enabling technologies. Strong knowledge of orthopedic surgery and robotic-assisted surgical technology and applications required. Excellent interpersonal skills and persuasive communication skills. Ability to train and empower others with responsibilities. Ability to travel extensively to support product launches and customer engagement. Problem-solving skills and the ability to make informed decisions under pressure. Preferred Qualifications 2 or more years of healthcare experience. Experience supporting the launch, implementation, or adoption of new medical technologies in clinical settings. Additional training, certification, or experience supporting multiple MAKO applications. Additional Information This position requires the handling of instruments that may have been contaminated by blood or bodily fluids. In compliance with Occupational Safety and Health Administration (OSHA) regulations, Stryker will provide a safe working environment for all employees. Ability to lift, push, pull, and carry up to 50 lbs. Ability to stand for extended periods. Ability to manage stressful OR situations with professionalism and focus. Exerting up to 50 lbs of force occasionally and/or up to 20 lbs of force constantly to move objects. Must have a valid driver’s license. Fluency in written and spoken English required. United States of America Pay Ranges:USN: $77,700 - $129,500 USD Annual US5: $81,600 - $136,000 USD Annual US10: $85,500 - $142,500 USD Annual US15: $89,400 - $148,900 USD Annual US20: $93,200 - $155,400 USD Annual US30: $101,000 - $168,400 USD Annual View the U.S. work location and transparency guide to find the pay range for your location. Travel Percentage: 100% Stryker Corporation is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, ethnicity, color, religion, sex, gender identity, sexual orientation, national origin, disability, or protected veteran status. Stryker is an EO employer – M/F/Veteran/Disability. Stryker Corporation will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. Stryker is driven to work together with our customers to make healthcare better. Employees and new hires in sales and field roles that require access to customer accounts as a function of the job may be required, depending on customer requirements, to obtain the COVID-19 vaccination as an essential function of their role.