Product Specialist - Industrial and Gas Technology

Job description

Work Schedule Standard (Mon-Fri) Environmental Conditions Loud Noises (Equipment/Machinery), Office, Some degree of PPE (Personal Protective Equipment) required (safety glasses, gowning, gloves, lab coat, ear plugs etc.), Strong Odors (chemical, lubricants, biological products etc.) Job Description As part of the Thermo Fisher Scientific team, you’ll discover meaningful work that makes a positive impact on a global scale. Join our colleagues in bringing our Mission to life every single day to enable our customers to make the world healthier, cleaner and safer. We provide our global teams with the resources needed to achieve individual career goals while helping to take science a step beyond by developing solutions for some of the world’s toughest challenges, like protecting the environment, making sure our food is safe or helping find cures for cancer. How will you make an impact? The Product Specialist - Industrial and Gas will be responsible for driving customer success through technical sales expertise in the assigned territory. The field-based role will combine business development and technical knowledge to develop growth across of gas detection, testing and compliance solutions for a varied range of industrial enterprises. Working closely with customers to identify and understand the best solutions for their needs and deliver safe and effective outcomes. Collaborating with Product Management, Commercial, Technical, and Service teams, to establish and continue Thermo Fisher Scientific as supplier of choice by delivering tailored solutions, executing territory strategies, and maintaining a strong sales pipeline aligned to commercial objectives. Key Responsibilities Sales Execution & Territory Management Achieve or exceed monthly, quarterly, and annual sales targets (AOP) with alignment of organisation margin objectives. Develop, implement, and regularly update strategic territory and account plans. Maintain existing business while identifying and developing new accounts and market segments. Execute an effective call cycle, including face-to-face (x 10 / week) and virtual customer (x 7 / week) engagements in line with organisational metrics. Provide accurate sales forecasting, demand tracking, and opportunity funnel management. Product & Technical Expertise Promote the Gas and Industrial portfolio, including lone worker, portable and fixed gas safety detection devices, as well as testing and compliance devices for industry. Develop a strong technical understanding of customer applications, regulatory environments, and workflow requirements. Conduct product demonstrations, seminars, and customer training activities. Collaborate with the Strategic Partnerships, Customer Care, Technical Support and Service teams to grow the business, resolve customer issues and ensure high customer satisfaction. Participate in internal product training and relevant industry scientific meetings and conferences. Market Intelligence & Collaboration Gather and report market trends, competitor activity, and customer feedback (including win/loss insights) Support Product Management with inventory planning, forecasting, and go-to-market initiatives. Work cross-functionally to support a whole-of-business sales approach. Pipeline, CRM & Compliance Maintain accurate and timely records of customer interactions, opportunities, and forecasts within the CRM system (updated weekly). Ensure forecast accuracy within agreed tolerances. Adhere to Environmental Health & Safety (EHS) policies and contribute to a safe working environment. Minimum Requirements/Qualifications: Education Bachelor’s degree in Engineering, Material Sciences, Occupational Hygiene, and/or equivalent Experience Minimum 4 - 8years of technical sales experience in relevant applications like Gas Detection/Workplace Safety, and/or Testing and Compliance Demonstrated sales success with technical products and service. Skills & Attributes Strong commercial acumen with proven sales process execution. Excellent communication, negotiation, presentation, and interpersonal skills. Ability to work autonomously, manage time effectively, and prioritise results. Strategic thinker with the ability to translate strategy into execution. High attention to detail, strong CRM and Microsoft Office proficiency. Customer-focused, solution-oriented, and driven by results. Other Requirements Valid Australian driver’s license. Requirement to travel regularly within the assigned territory (typically 50–75%), including conferences, meetings and training events. Benefits Join our team and take advantage of these great benefits! Apply now to learn more about the full range of benefits we offer. Health & Wellbeing: Join a company that prioritizes your health & wellbeing with comprehensive benefits, wellness programs, and an Employee Assistance Program providing confidential support for personal and work-related issues. Flexibility: Balance your work and personal life with flexible arrangements. Extra Leave: Benefit from generous leave policies, including the option to purchase additional leave, paid birthday leave, and company paid parental leave. Charitable Giving & Volunteering: Make an impact with paid volunteer time to support non-profit organizations that matter to you. Learning & Development: Advance your career with access to online courses via Thermo Fisher Scientific University Plus and LinkedIn learning, workshops, and mentorship programs for continuous learning and skill development. Thermo Fisher Scientific Australia WGEA Employer of Choice for Gender Equality Our Mission is to enable our customers to make the world healthier, cleaner and safer. Watch as our colleagues explain 5 reasons to work with us. As one team of 125,000+ colleagues, we share a common set of values - Integrity, Intensity, Innovation and Involvement - working together to accelerate research, tackle complex scientific challenges, drive technological innovation and support patients in need. #StartYourStory at Thermo Fisher Scientific, where diverse experiences, backgrounds and perspectives are valued. Apply today! http://jobs.thermofisher.com Thermo Fisher Scientific is an EEO/Affirmative Action Employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability or any other legally protected status.