CRM Analyst

Job description

Bring more to life. Are you ready to accelerate your potential and make a real difference within life sciences, diagnostics and biotechnology? At Radiometer, one of Danaher’s 15+ operating companies, our work saves lives—and we’re all united by a shared commitment to innovate for tangible impact. You’ll thrive in a culture of belonging where you and your unique viewpoint matter. And by harnessing Danaher’s system of continuous improvement, you help turn ideas into impact – innovating at the speed of life. At Radiometer, life comes first. Our vision is to improve global healthcare with reliable, fast, and easy patient diagnoses. As a global leader and pioneer in acute care diagnostics for over 70 years, we streamline diagnostic workflows, empowering healthcare professionals to focus on what truly matters—caring for critically ill patients. Here, you’ll find a place to grow and make a real impact with your unique perspective, driving us forward in improving patient care. Learn about the Danaher Business System which makes everything possible. The CRM Analyst is responsible for regional CRM data, supports commercial standard process and end to end CRM funnel management, including CRM onboarding and training for new and existing team members. The Analyst partners closely with Sales, Commercial Excellence, and cross-functional teams to strengthen pipeline management, improve data quality, and enhance overall CRM effectiveness. This position reports to the Manager, Commercial Excellence & Business Intelligence and is part of the Commercial Excellence Team and will be fully remote. In this role, you will have the opportunity to: Serve as the CRM subject matter expert, providing user training, onboarding, troubleshooting, documentation, and best-practice guidance to improve system utilization and user experience. Drive CRM data quality, adoption, and compliance through monitoring, audits, reporting, corrective actions, and reinforcement of established CRM and sales process standards. Own regional CRM governance and process execution, ensuring accurate customer, account, and opportunity data while supporting standardized commercial processes, opportunity management, forecasting requirements, and account hierarchy integrity. Partner with Sales Leadership and Commercial Excellence teams to support Funnel Management standard work, opportunity inspection processes, sales effectiveness initiatives, and disciplined pipeline and install base management. Support CRM enhancements, reporting, and analytics by collaborating with IT, Business Intelligence, and business stakeholders on workflows, integrations, system improvements, KPI reporting, dashboards, and continuous process optimization. The essential requirements of the job include: Bachelor's Degree in Finance, Business or related field. 3+ years of sales, Commercial Excellence, and analytics experience including use of CRM. Proven Experience with Sales Funnel Management and Sales Effectiveness KPIs, Sales Tools, sales standard work Proficient MS Office skills (Power BI, Outlook, Word, Excel, and PowerPoint) Travel, Motor Vehicle Record & Physical/Environment Requirements: ~10% travel requirement, including overnight travel Radiometer, a Danaher operating company, offers a broad array of comprehensive, competitive benefit programs that add value to our lives. Whether it’s a health care program or paid time off, our programs contribute to life beyond the job. Check out our benefits at Danaher Benefits Info. At Radiometer, we believe in designing a better, more sustainable workforce. We recognize the benefits of flexible, remote working arrangements for eligible roles and are committed to providing enriching careers, no matter the work arrangement. This position is eligible for a remote work arrangement in which you can work remotely from your home. Additional information about this remote work arrangement will be provided by your interview team. Explore the flexibility and challenge that working for Radiometer can provide. The annual salary range for this role is $95,000-$110,000. This is the range that we in good faith believe is the range of possible compensation for this role at the time of this posting. This range may be modified in the future. This job is also eligible for bonus/incentive pay. We offer comprehensive package of benefits including paid time off, medical/dental/vision insurance and 401(k) to eligible employees. Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission, benefits, or any other form of compensation and benefits that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company’s sole discretion, consistent with the law. Join our winning team today. Together, we’ll accelerate the real-life impact of tomorrow’s science and technology. We partner with customers across the globe to help them solve their most complex challenges, architecting solutions that bring the power of science to life. For more information, visit www.danaher.com. Danaher Corporation and all Danaher Companies are committed to equal opportunity regardless of race, color, national origin, religion, sex, age, marital status, disability, veteran status, sexual orientation, gender identity, or other characteristics protected by law. The U.S. EEO posters are available here. For candidates who are based outside of New York City or who are applying for roles outside of New York City, for more information about conditions of any job offer please click here. We comply with federal and state disability laws and make reasonable accommodations for applicants and employees with disabilities. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact:1-202-419-7762 or applyassistance@danaher.com.