SOQ Greece/Cyprus/Malta Lead

Job description

Use Your Power for Purpose Every day, Pfizer’s unwavering commitment to quality ensures the delivery of safe and effective products to patients. Our science and risk-based compliant quality culture is both flexible and innovative and customer oriented. What You Will Achieve All over the world, Pfizer colleagues are working together to positively impact health for everyone, everywhere. In this role, you will establish and maintain an appropriate and sustainable Product Quality System and Quality Culture at the Pfizer Office (PCO) and any contractor/distributor in Greece, Cyprus, Malta, so that compliance with Pfizer and Regulatory authority expectations and protection of Pfizer patients/customers from any product quality risk is ensured. You will be the main point of contact for the investigation and resolution of all product quality issues discovered or originating in the Greece/Cyprus/Malta Offices activities and for interacting with the relevant local stakeholders, Pfizer Global Supply and local regulatory authorities on such issues. You will have the responsibility and authority for ensuring that the appropriate quality standards and systems are implemented and maintained for the product supply operation of the Pfizer business. You will lead and manage a team of colleagues who will elevate the importance of product quality as a fundamental principle across the business. You should be relied on to manage operational activities that support the goals of the division and set direction for its success. Through your expertise and extensive knowledge, you will be able to foster a culture that promotes innovation and thrives on doing better for patients and healthcare. How You Will Achieve It · Set objectives for and manage multiple projects/ ongoing work activities within the team. · Manage the team supporting the product quality management system. · Train, coach and mentor team members to achieve team, business unit and organizational goals. · Implement all applicable Global procedures within the Pfizer Country Office (PCO). · Monitor Key Performance Indicators (KPIs) of the Quality Management System (QMS), evaluate and highlight any significant trends and identify actions. · Notify management of significant concerns or repeated deviations that occur within the Quality Management System and all issues potentially affecting marketed product. · Ensure regular quality management reviews are conducted for continuous improvement. · Lead the preparation and coordination of Product Quality and Good Distribution practice audits and inspections of the PCO. · Contact local regulatory authorities by phone or writing in response to product quality issues. · Oversee the management of product quality complaints that originate in Greece/Cyprus/Malta and ensure compliance with global procedure. · Oversee the local batch disposition process for release of products for distribution to Greece/Cyprus/Malta markets. · Implement an effective quality management process for Pfizer's logistic service providers who distribute Pfizer products in Greece/Cyprus/Malta. · Work collaboratively with the local stakeholders (internal and external) to support business goals and business critical processes. Qualifications · Bachelor's degree in Life Sciences. · More than 10 years working experience in a pharmaceutical or related regulated industry. · Eligible as a Qualified Person. · Excellent stakeholder and people management skills. · Strong technical knowledge of Quality Management Systems. · Experience with Board of Health communication and hosting internal and external audits/inspections · Experience in leading and growing teams. · Strong negotiations and effective communication skills. · Excellent system skills – Word and Excel essential, experience with electronic documentation control systems. Please apply by sending your CV and a motivational letter in English Work Location Assignment: Hybrid Purpose Breakthroughs that change patients' lives... At Pfizer we are a patient centric company, guided by our four values: courage, joy, equity and excellence. Our breakthrough culture lends itself to our dedication to transforming millions of lives. Digital Transformation Strategy One bold way we are achieving our purpose is through our company wide digital transformation strategy. We are leading the way in adopting new data, modelling and automated solutions to further digitize and accelerate drug discovery and development with the aim of enhancing health outcomes and the patient experience. Flexibility We aim to create a trusting, flexible workplace culture which encourages employees to achieve work life harmony, attracts talent and enables everyone to be their best working self. Let’s start the conversation! Equal Employment Opportunity We believe that a diverse and inclusive workforce is crucial to building a successful business. As an employer, Pfizer is committed to celebrating this, in all its forms – allowing for us to be as diverse as the patients and communities we serve. Together, we continue to build a culture that encourages, supports and empowers our employees. Disability Inclusion Our mission is unleashing the power of all our people and we are proud to be a disability inclusive employer, ensuring equal employment opportunities for all candidates. We encourage you to put your best self forward with the knowledge and trust that we will make any reasonable adjustments to support your application and future career. Your journey with Pfizer starts here! Pfizer endeavors to make www.pfizer.com/careers accessible to all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process and/or interviewing, please email disabilityrecruitment@pfizer.com. This is to be used solely for accommodation requests with respect to the accessibility of our website, online application process and/or interviewing. Requests for any other reason will not be returned. To learn more about acceptable and prohibited uses of AI during the recruitment process, please review our candidate AI-use guidelines available on Pfizer Careers. Quality Assurance and Control