Service Sales Specialist

Job description

At ABB, we help industries run leaner and cleaner—and every person here makes that happen. You’ll be empowered to lead, supported to grow, and proud of the impact we create together. Join us and help run what runs the world. This position reports to: Service Sales Manager __ Your role and responsibilities In this role, you will have the opportunity to drive service sales processes, generate service sales opportunities and secure profitable sales within the designated areas. Each day, you will focus on Installed Base (IB) penetration and selling the entire Service product portfolio. You will also showcase your expertise by building long-term customer relationships and ensuring immediate response to specific customer needs and issues. You will be mainly accountable for:Presenting and selling services to current clients, including service agreement, training, spare parts and upgrade project etc. Establishing & maintaining effective customer relationships on all levels to understand customer needs, promoting customer understanding of ABB service offerings, and aligning to provide a solution. Ensuring a positive customer experience throughout the sales process. Achieving sales target in term of value and profit. Preparing presentations, proposals, quotation and sales contracts Providing overall rolling forecast monthly and sales plan weekly. Performing other relative duties as assigned. Enhancing of regional customer coverage rate and the degree of satisfaction. Identifying opportunities with existing and potential customer within defined account customers and make plans for service sales actions. Qualifications for the role 3-5 years of work experience in technical sales, sales experience in automatic, electrification, driver, DCS control system, mechanical equipment in mining industry. Strong sales competency with digital capability & knowledge. Knowledge in computer skills, including Office, PPT etc. Bachelor’s degree with major in mechanical or electrical engineering. Must have good interpersonal, communication & presentation skills. Result driven, strong interpersonal and communication skills, be good at team work. Able to frequently travel for customer visit and presentation. What’s in it for you? We want you to bring your full self to work—your ideas, your energy, your ambition. You’ll have the tools and freedom to grow your skills, shape your path, and take on challenges that matter. Here, your work creates impact you can see and feel, every day. More about us The Process Industries Division serves the mining, minerals processing, metals, cement, pulp and paper, battery manufacturing, and food and beverage, as well as their associated service industries. The Division brings deep industry domain expertise coupled with the ability to integrate both automation and electrical systems, increase productivity and reduce overall capital and operating costs for customers. For mining, metals and cement customers, solutions include specialized products and services, as well as total production systems. The Division designs, plans, engineers, supplies, installs and commissions integrated electrical and motion systems, including electric equipment, drives, motors, high power rectifiers and equipment for automation and supervisory control within a variety of areas including mineral handling, mining operations, aluminum smelting, hot and cold steel applications and cement production. The offering for the pulp and paper industries includes control systems, quality control systems, drive systems, on-line sensors, actuators and field instruments. Digitalization solutions, including collaborative operations and augmented reality, help improve plant and enterprise productivity, and reduce maintenance and energy costs. Call to Action Join us. Be part of the team where progress happens, industries transform, and your work shapes the world. Run What Runs the World. Building a cleaner, smarter future takes all kinds of minds: the curious, the courageous, and the creative. That's why we welcome people from all backgrounds and experiences. Ready to make an impact? Apply today or visit https://www.abb.com to learn more about the impact of our solutions across the globe.