Technical Representative, IT Operations

Job description

Job Title: Technical Representative, IT Operations Job Description We're Concentrix. The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled. The global technology and services leader that powers the world’s best brands, today and into the future. We’re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we’re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent. The Concentrix Technical Products and Services team is the driving force behind Concentrix’s transformation, data, and technology services. We integrate world-class digital engineering, creativity, and a deep understanding of human behavior to find and unlock value through tech-powered and intelligence-fueled experiences. We combine human-centered design, powerful data, and strong tech to accelerate transformation at scale. You will be surrounded by the best in the world providing market leading technology and insights to modernize and simplify the customer experience. Within our professional services team, you will deliver strategic consulting, design, advisory services, market research, and contact center analytics that deliver insights to improve outcomes and value for our clients. Hence achieving our vision. Our game-changers around the world have devoted their careers to ensuring every relationship is exceptional. And we’re proud to be recognized with awards such as "World's Best Workplaces," “Best Companies for Career Growth,” and “Best Company Culture,” year after year. Join us and be part of this journey towards greater opportunities and brighter futures.This entry-level position is ideal for individuals with little to no prior relevant work experience and typically requires 0–1 year of general work experience, with no bachelor’s degree required. The role involves learning basic job skills, company policies, and standard procedures while performing simple, routine, and repetitive tasks that require limited judgment. Work is completed by following detailed instructions and predefined processes under close supervision, with little autonomy or decision-making responsibility. Graduate of any IT related courses This is an entry-level position designed for individuals with little to no prior relevant work experience. The role typically requires 0–1 year of general or basic work experience and does not require a bachelor’s degree. It is suited for candidates who are beginning their careers and are ready to learn foundational job responsibilities. The employee is responsible for completing simple, routine, and often repetitive tasks. Work involves following established procedures and detailed instructions to ensure tasks are completed accurately and on time. Assignments require limited judgment and involve minimal decision-making responsibility. The role focuses on building basic job skills and learning company policies, processes, and procedures. Employees are expected to gain familiarity with standard tools, workflows, and expectations through hands-on experience. This position provides a foundation for future growth into roles with greater complexity and independence. Work is performed under close supervision with clear guidance on all assignments. Tasks are completed with little autonomy, using predefined steps and instructions. The role is structured to support learning, consistency, and reliable task execution. Location: Location Name PHL Bonifacio Global City Taguig - VOVO - Three Neo 3rd Avenue Language Requirements: Time Type: Full time