Functional Consultant

Job description

About the RoleAs a Specialist / Consultant, you will contribute to delivering high-impact business and technology solutions by leading functional analysis and quality assurance efforts. You will leverage domain expertise to guide project delivery while supporting junior team members and collaborating with cross-functional stakeholders across the organization. Key Responsibilities• Gather and analyze business requirements, translating them into functional specifications, user stories, and process flows • Serve as a key liaison between business stakeholders and technical teams to ensure accurate and timely delivery of solutions • Conduct gap analysis and recommend improvements to optimize business processes and system functionality • Develop and execute comprehensive test plans, including system, integration, UAT, and regression testing • Manage defect tracking, prioritization, and resolution to maintain high-quality deliverables • Support user acceptance testing (UAT), including coordination, validation, and sign-off processes • Provide guidance and mentorship to junior analysts, supporting their development and ensuring aligned delivery standards • Assist in deployment activities, post-go-live support, and participate actively in Agile ceremonies such as sprint planning and stand-ups Required Qualifications• Bachelor’s degree in Information Systems, Business, or a related discipline • 3–4+ years of experience in a functional analyst or similar role • Strong understanding of Software Development Life Cycle (SDLC) and Agile or Waterfall methodologies • Proficiency in Microsoft Excel (e.g., formulas, pivot tables) and PowerPoint for executive-level presentations • Experience with tools such as JIRA, HP ALM, or TestRail • Strong analytical, problem-solving, and communication skills with the ability to engage diverse stakeholders Preferred Qualifications• Domain knowledge in public healthcare in Singapore • Experience with SAP and/or billing systems • Exposure to working with global, cross-functional teams • Industry experience in healthcare, financial services, or public sector environments About Accenture Accenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services—creating tangible value at speed and scale. We are a talent- and innovation-led company with approximately 791,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world’s leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability. Our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song, together with our culture of shared success and commitment to creating 360° value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360° value we create for our clients, each other, our shareholders, partners and communities.Visit us at www.accenture.com Equal Employment Opportunity Statement We believe that no one should be discriminated against because of their differences. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, military veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by applicable law. Our rich diversity makes us more innovative, more competitive, and more creative, which helps us better serve our clients and our communities.