Quality Engineer

Job description

Avery Dennison Corporation (NYSE: AVY) is a global materials science and digital identification solutions company. We are Making Possible™ products and solutions that help advance the industries we serve, providing branding and information solutions that optimize labor and supply chain efficiency, reduce waste, advance sustainability, circularity and transparency, and better connect brands and consumers. We design and develop labeling and functional materials, radio-frequency identification (RFID) inlays and tags, software applications that connect the physical and digital, and offerings that enhance branded packaging and carry or display information that improves the customer experience. Serving industries worldwide — including home and personal care, apparel, general retail, e-commerce, logistics, food and grocery, pharmaceuticals and automotive — we employ approximately 35,000 employees in more than 50 countries. Our reported sales in 2025 were $8.9 billion. Learn more at www.averydennison.com. AVERY DENNISON IS PROUD TO BE CERTIFIED GREAT PLACE TO WORK IN AUSTRALIA, CHINA, INDIA, INDONESIA, JAPAN, SINGAPORE, THAILAND AND VIETNAM, AND RECOGNIZED AS ONE OF THE BEST COMPANIES TO WORK FOR IN ASIA IN GREATER CHINA AND VIETNAM. AVERY DENNISON IS AN EQUAL OPPORTUNITIES EMPLOYER. ABOUT YOUR ROLE职位描述 协助公司质量方针及目标达成情况，生产客户满意的产品，提高公司产品的竞争力 负责客户投诉的处理与跟进；投诉系统的维护；客户8D回复；应对客户稽核 主导分析产品质量问题，推动相关部门进行问题改善，并以CAR的形式进行追踪验证 客户关系的维护,不定期拜访客户，协助销售或技术人员解决客户面临的问题，提供有效的建议和方案 定期分析客户投诉数据, 完成客诉分析报告, 提出产品改善要求,提高客户满意度 配合新产品开发对新产品质量进行监控和管理，确保产品量产时产品质量的稳定 YOUR RESPONSIBILITIES WILL INCLUDE工作职责: 1. 制定并更新产品的质量控制标准，培训并指导生产员工进行质量判定； 2. 针对客诉窗口反馈的内部质量问题进行调查分析，并制订厂内的纠正预防措施； 3. 针对重点产品及重点性能进行SPC和Cpk的监控评估数据，制定持续改善方案及lead重点改善项目； 4. 负责PC新产品质量保证，提前识别和主导产品质量和业务风险； 5. 进行定期的现场稽核，确保SOP执行的符合性及有效性； 9. 支持部门的其他相关工作，实现整体KPI的达成。 最低学历要求：本科 外语熟练程度要求：英语听说读写熟练，六级 工作经验要求：2年以上质量部工作经验 专业及行业知识要求：不限，材料学、高分子化学、化工等相关专业优先 质量工具：能使用Minitab工具进行SPC和Cpk分析 抗压能力强，配合度高，能适应短期国内出差 熟悉客户投诉处理流程，具有独立分析问题和回复8D report/ CAR能力 优秀的协调能力，娴熟的沟通技巧，具有较强的逻辑思维能力,良好的问题分析能力和解决能力 All your information will be kept confidential according to EEO guidelines.