Commercial Excellence Director – Brazil

Job description

Business Introduction GSK remains committed to achieving bold commercial ambitions for the future. By 2031, we aim to deliver £40 billion in annual sales, leveraging our existing strong performance momentum to significantly increase our positive impact on the health of billions of patients globally. Our Ahead Together strategy is centred on early intervention to prevent and alter the course of disease, thereby protecting people and supporting healthcare systems. Our diverse portfolio consists of vaccines, specialty medicines, and general medicines. Through continuous innovation and a dedicated focus on scientific and technical excellence, we strive to develop and launch new, groundbreaking treatments that address critical health challenges. Position Summary Reporting directly to the Senior Commercial Operations Director, the Commercial Excellence Director – Brazil is responsible for leading the Commercial Excellence strategy and execution across the Brazil market. This role partners closely with Business Unit leaders and cross-functional teams to accelerate commercial performance through sales force effectiveness, business insights, capabilities development, governance, and digital capabilities. As a strategic business partner, the Commercial Excellence Director drives operational excellence by leveraging analytics, technology, and innovative commercial models to enable data-driven decision-making, improve customer experience, simplify processes and deliver sustainable business growth. This role will provide YOU the opportunity to lead key activities to progress YOUR career. These responsibilities include some of the following: Key Responsibilities Lead the Commercial Excellence strategy for Brazil, aligning commercial strategic priorities towards seamless execution to accelerate business objectives achievement. Drive customer facing structures effectiveness through customer segmentation, targeting, territory design, incentive governance, performance management, and continuous optimization of field execution. Provide strategic business insights and advanced analytics to support business planning, forecasting, performance management, and data-driven decision-making across the organization. Partner with Business Unit, Sales, Marketing, Medical, Market Access, Finance, and Digital teams to identify growth opportunities, optimize commercial execution, and deliver sustainable business results. Lead the continuous improvement of commercial processes, governance, and operational excellence while ensuring alignment with regional and global standards, compliance, and best practices. Build, inspire, and develop a high-performing Commercial Excellence team, fostering a culture of accountability, collaboration, innovation, and continuous learning. Why You? We are looking for candidates who want to grow and make an impact: Basic Qualification Bachelor's degree in Business Administration, Marketing, Economics, Engineering, Life Sciences, Pharmacy, or a related discipline. Significant experience in Commercial Excellence, Sales Operations, Business Insights, Sales Leadership, Marketing, or Commercial Strategy within the pharmaceutical or healthcare industry. Proven track record of driving commercial performance through sales force effectiveness, analytics, omnichannel engagement, and digital capabilities. Demonstrated experience leading cross-functional initiatives in highly matrixed local, regional, and global organizations. Strong strategic, analytical, and financial acumen, including business planning, forecasting, KPI management, and performance analytics. Experience leading and developing high-performing teams and influencing senior stakeholders. Fluent in Portuguese and English. Preferred Qualification MBA or other advanced business or scientific degree. Experience leading Commercial Excellence transformation initiatives, including omnichannel, CRM, digital enablement, and advanced analytics. Strong knowledge of sales force effectiveness methodologies, commercial analytics, business intelligence tools, and customer engagement platforms. Demonstrated success influencing regional and global stakeholders in complex matrix organizations. Executive presence with the ability to translate strategy into execution while driving organizational change and continuous improvement. This role offers a flexible location within Brazil, with the successful candidate able to be based in either Rio de Janeiro or São Paulo. The position follows a hybrid working model, with regular office presence and domestic travel as required by business needs How to apply If this role inspires you, please apply with your CV and a short note explaining how your experience matches the role. We welcome applicants from all backgrounds and perspectives. We encourage people who bring different experiences and ways of thinking to apply. Skills Business Acumen, Data to Insights, Digital Literacy, Influencing Without Authority, Problem Solving, Project Management, Sales Performance, Scientific Literacy Why GSK? Uniting science, technology and talent to get ahead of disease together. GSK is a global biopharma company with a purpose to unite science, technology and talent to get ahead of disease together. We aim to positively impact the health of 2.5 billion people by the end of the decade, as a successful, growing company where people can thrive. We get ahead of disease by preventing and treating it with innovation in specialty medicines and vaccines. We focus on four therapeutic areas: respiratory, immunology and inflammation; oncology; HIV; and infectious diseases – to impact health at scale. People and patients around the world count on the medicines and vaccines we make, so we’re committed to creating an environment where our people can thrive and focus on what matters most. Our culture of being ambitious for patients, accountable for impact and doing the right thing is the foundation for how, together, we deliver for patients, shareholders and our people. If you require any adjustments or accommodation during the selection process to better showcase your abilities, please let our team know as soon as we contact you. We're here to support you. When applying, you may also choose to provide personal information, which helps us ensure a more inclusive selection process. Rest assured, your information will be treated with the utmost confidentiality and will not be accessible to hiring managers. Let’s keep maintaining an inclusive and welcoming workplace. Important notice to Employment businesses/ Agencies GSK does not accept referrals from employment businesses and/or employment agencies in respect of the vacancies posted on this site. All employment businesses/agencies are required to contact GSK's commercial and general procurement/human resources department to obtain prior written authorization before referring any candidates to GSK. The obtaining of prior written authorization is a condition precedent to any agreement (verbal or written) between the employment business/ agency and GSK. In the absence of such written authorization being obtained any actions undertaken by the employment business/agency shall be deemed to have been performed without the consent or contractual agreement of GSK. GSK shall therefore not be liable for any fees arising from such actions or any fees arising from any referrals by employment businesses/agencies in respect of the vacancies posted on this site. Find more about life at GSK at www.gsk.com