Specialist, Technical Analyst

Job description

Job Description Specialist- Technical Analyst The Opportunity Based in Hyderabad, join a global healthcare biopharma company and be part of a 130- year legacy of success backed by ethical integrity, forward momentum, and an inspiring mission to achieve new milestones in global healthcare. Be part of an organisation driven by digital technology and data-backed approaches that support a diversified portfolio of prescription medicines, vaccines, and animal health products. Drive innovation and execution excellence. Be a part of a team with passion for using data, analytics, and insights to drive decision-making, and which creates custom software, allowing us to tackle some of the world's greatest health threats. Our Technology Centers focus on creating a space where teams can come together to deliver business solutions that save and improve lives. An integral part of our companys’ IT operating model, Tech Centers are globally distributed locations where each IT division has employees to enable our digital transformation journey and drive business outcomes. These locations, in addition to the other sites, are essential to supporting our business and strategy. A focused group of leaders in each Tech Center helps to ensure we can manage and improve each location, from investing in growth, success, and well-being of our people, to making sure colleagues from each IT division feel a sense of belonging to managing critical emergencies. And together, we must leverage the strength of our team to collaborate globally to optimize connections and share best practices across the Tech Centers. Role Overview We are seeking a detail-oriented, self-organizing, self-driving, and mission-aligned Technical Analyst to join our India Tech Center. You are motivated by impact and energized by our company mission, translating business objectives into robust technical solutions. In this role, you will analyze requirements, design data-driven insights, and support delivery teams across the software development lifecycle. You will collaborate with product, engineering, QA, compliance, vendors, and operations to ensure solutions are scalable, reliable, compliant, and aligned with stakeholder needs. A strong orientation toward cloud engineering and DevOps—especially CI/CD automation using Terraform, Ansible, Git, and GitHub Actions—plus hands-on experience with automated testing tools like Robot Framework and Tosca is essential. Experience with applications governed by GLP (Good Laboratory Practice) and/or GCP (Good Clinical Practice) is highly preferred. AWS certification is required. What will you do in this role Collaborate with cross functional team to deliver final planned solutionProduct Management - To understand the pain/problems, use case and timeline to deliver the 'Custom of the shelf' product/solution. Vendor/Partner - To understand and document vendor product features/functionality, configuration skill, architecture, security, installation pre-requisites (AWS or on-prem) and application support Engineering Team - To build, review and approval of required architecture artifacts Quality Computer System Validation - To build and review required Software Development Life Cycle (SDLC) artifacts for regulatory application (GLP or GCP) Business/End user - To support with User Acceptance testing and production support TOPS team - To build support contract and transfer application knowledge to TOPS team Technical Solutioning Participate in solution options, trade-offs, and feasibility with engineering teams Contribute to system design discussions, integration strategies, and API contracts Drive configuration, parameterization, and environment readiness for releases Technical point of contact for VendorEngage with external vendors/partners to understand and document technical needs, integration requirements, and deployment prerequisites Review vendor architectures, security/compliance artifacts, data models, and API specifications; identify gaps and mitigation actions Coordinate technical due diligence, proof-of-concepts, and interoperability testing Deployment of vendor product on company environment and migration to higher environments (like SIT, UAT and Production) Cloud Engineering and DevOps (CI/CD)Design, build and document CI/CD pipelines using GitHub Actions (or similar) for build, test, security scans, and deployment on company’s AWS environment Design and build Infrastructure as Code with Terraform to acquire/provision/Pause/terminate AWS resources Automate configuration management and provisioning with Ansible playbooks and roles Implement guardrails: branch protection, code review workflows, quality gates, and rollback strategies Collaborate with platform teams on standardized deployment patterns, secrets management, and approvals Design and Build (Custom components for integrations)Design, build, test and document custom script using Python, Java Script Integrate using REST API with any required upstream and downstream application(s) Test Automation and Quality EngineeringDefine development test strategy across unit, integration, API, UI, and end-to-end layers Collaborate with testing team or build and maintain automated test suites using Robot Framework and Tosca Integrate automated tests into CI/CD with reporting and quality gates Build documents/Artifacts driven by company policiesSecurity Assessments AI Assessment (where applicable) Architecture document GxP SDLC documents. Application Administration SOP Support model, structure and SLA What should you have Bachelor’s in Computer Science, Information Technology, Engineering, or related field; Master’s is a plus. Experience: 3+ years in a Technical Analyst or Systems Analyst role within technology-driven environments Primary Skills:Mission-driven mindset: motivated by impact, able to connect project work to company mission and customer outcomes Self-organizing and self-driving: able to plan work, manage priorities, remove blockers, and deliver outcomes with minimal supervision Strong analytical and problem-solving abilities Understanding of modern architectures (microservices, APIs, cloud, event-driven) Hands-on SQL; familiarity with Python or scripting is an advantage Agile methodologies (Scrum/Kanban) and SDLC best practices Tools: Jira/Azure DevOps, Confluence, Visio/Lucidchart, Postman/Swagger Cloud Engineering and DevOps Skills:Experience with AWS services relevant to delivery and operations (IAM, VPC, EC2/EKS, S3, RDS, CloudWatch, Secrets Manager) Terraform for IaC (modules, workspaces, remote state, policy enforcement) Ansible for configuration management and provisioning (playbooks, inventories, roles) Git and Git workflows (branching strategies, PR reviews, release tagging) GitHub Actions (or similar CI/CD) to orchestrate pipelines and environment-based deployments Vendor/Partner Engagement:Experience collaborating with third-party vendors/partners on technical discovery, integration design, prerequisites, and go-live readiness Ability to synthesize vendor documentation into internal requirements, playbooks, and runbooks Developer SkillsExperience in Python programming Experience in Java scripting Building API endpoints. Test Automation Skills:Robot Framework for API/UI/E2E automation (keywords, libraries, reporting) Tosca for model-based testing (test design, execution, dashboards) CI/CD integration of automated tests; management of test data and environments Regulated Environment Experience (GLP/GCP):Delivery and validation of applications under GLP and/or GCP Knowledge of CSV, ALCOA/ALCOA+, documentation controls, and audit processes Experience with data integrity, e-signatures, access controls, and role-based permissions AWS Certification (Required):AWS Certified Solutions Architect – Associate (or higher), or AWS Certified DevOps Engineer – Professional REST API and authentications COTS product experience:Experience or knowledge in LIMS products (like ThermoFisher Watso