Assoc Clinical Specialist

Job description

Careers that change lives start here. Medtronic is a global leader in healthcare technology with a Mission to alleviate pain, restore health, and extend life. Our 95,000 employees work across more than 150 countries to put patients first — developing innovative medical technologies that improve the lives of 72+ million patients each year. Your unique talents will help shape the future of healthcare while building a career grounded in purpose, growth, and impact. A Day in the LifeJob Summary The Associate Clinical Specialist provides clinical, technical, and customer support for Medtronic products and therapies under close guidance from senior clinical team members and commercial leadership. This role supports customer education, case coverage, product awareness activities, and field execution to help deliver strong clinical outcomes and customer experience. The Associate Clinical Specialist works closely with Clinical Lead, Clinical Specialists, Sales, and cross-functional teams to build foundational clinical expertise and commercial effectiveness. Responsibilities may include the following and other duties may be assigned: Supports on-site education, product demonstrations, and/or clinical case coverage under supervision of more experienced clinical team members. Assists field personnel in delivering the best possible outcomes and service for Medtronic customers. Partners with sales colleagues to support execution of sales plans within one or more business unit(s). Participates in conventions, forums, workshops, and meetings to increase product and therapy awareness. Works closely with Clinical Lead, Clinical Management, Clinical Specialists, and Regional Sales team to provide customer case and sales support. Assists in identifying customer needs and growth opportunities, and supports execution together with Sales and Clinical Support Team. Provides basic technical and clinical product support for a specific medical product or solution. Supports account activities including product in-servicing, follow-up, and coordination of customer requests. Maintains product knowledge and develops clinical and technical competency through structured training and field experience. Ensures activities are performed in compliance with company policies, quality standards, and applicable regulations. Required Knowledge and Experience: Bachelor’s degree required 1-2 years of relevant clinical, medical device, healthcare, or sales support experience Strong learning agility and willingness to develop clinical and technical expertise Good communication, presentation, and interpersonal skills Ability to work in a team environment and support customer-facing activities Willingness to travel as required Good English comprehensive skills to attend original training & document self-learning Preferred Qualifications: Experience in medical devices, hospital environment, or clinical support role Exposure to case support, product training, or therapy education Ability to build relationships with healthcare professionals and internal stakeholders Basic understanding of sales support and customer service principles ASSOCIATE CAREER STREAM: Typically an individual contributor in an entry-level or early-career professional role. Works on assignments that are routine to moderately complex with guidance from more experienced team members. Builds foundational knowledge within the clinical field and applies standard practices, procedures, and company policies to complete assigned tasks. The majority of time is spent supporting clinical activities, customer education, and field execution while developing technical and professional capability. DIFFERENTIATING FACTORS Autonomy: Developing individual contributor. Works under regular supervision and guidance on routine assignments and selected moderately complex tasks. Follows established procedures and receives support in prioritizing and completing work. Organizational Impact: Supports achievement of team, territory, or business objectives through execution of assigned activities. Contributes to customer support, case coverage, and product education efforts. Innovation and Complexity: Problems and issues faced are typically routine and generally solved by following standard procedures and practices. Escalates more complex clinical, technical, or customer issues to senior team members. Communication and Influence: Communicates regularly with internal stakeholders and customers to share information, coordinate activities, and support execution. External interactions are typically focused on support, education, and relationship building rather than complex problem solving or negotiation. Leadership and Talent Management: No direct leadership responsibility. May collaborate closely with peers and learn from more senior clinical and commercial team members. Required Knowledge and Experience: Requires basic to practical knowledge within the job area, typically obtained through education and some relevant experience. Physical Job Requirements The above statements are intended to describe the general nature and level of work being performed by employees assigned to this position, but they are not an exhaustive list of all the required responsibilities and skills of this position. ‌ Recruitment Fraud Alert We are aware of phishing scams targeting job seekers. Please keep the following in mind: Apply only through official Medtronic channels. All legitimate Medtronic recruiting communications come from approved Medtronic platforms and official @medtronic.com email addresses. Medtronic will never ask for payment or sensitive personal information (such as bank account or Social Security details) during early stages of the hiring process. Any such requests are not legitimate. If you receive a suspicious message claiming to be from Medtronic, do not respond, click links, or open attachments. If you have any questions, concerns regarding the authenticity of a communication alleged to have been made by or on behalf of Medtronic, please contact us immediately at AskHR@medtronic.com. ‌ Benefits & CompensationMedtronic offers a competitive Salary and flexible Benefits Package A commitment to our employees lives at the core of our values. We recognize their contributions. They share in the success they help to create. We offer a wide range of benefits, resources, and competitive compensation plans designed to support you at every career and life stage.