Warehouse Manager

Job description

Life changing therapies. Global impact. Bridge to thousands of biopharma companies and their patients. We are PCI. Our investment is in People who make an impact, drive progress and create a better tomorrow. Our strategy includes building teams across our global network to pioneer and shape the future of PCI. Summary of Role The Warehouse Manager is responsible for the overall management and performance of the warehouse operations. This includes ensuring compliance with H&S, GMP, customer requirements, and company policies and procedures. The role demands strong leadership to oversee warehouse functions, maintain audit readiness, manage inventory accuracy, and support continuous improvement initiatives. The Warehouse Manager will work closely with internal departments to optimise warehouse performance and ensure that all processes align with business needs and regulatory standards. Key Responsibilities Lead and manage the performance of all warehouse functions, ensuring compliance with H&S, GMP, Customer Requirements, and PCI Policies & Procedures. Oversee accurate and timely documentation in line with GDP (Good Documentation Practices), ensuring records are complete, accurate, and easily retrievable for audits. Maintain the warehouse in an audit-ready state for both customer and regulatory inspections, acting as the Subject Matter Expert (SME) for warehouse visits. Collaborate with Planning, Production, and QA teams to ensure production kits are available on time and in full across all shift patterns. Oversee stock management, including cycle counting, inventory consumption reporting, analysis and obsolescence management. Design, implement, and monitor critical Key Performance Indicators (KPIs) for warehouse functions, continuously evaluating performance. Identify resourcing and training gaps, developing and implementing corrective plans effectively. Manage customer-driven changes, ensuring full and timely implementation in warehouse processes. Liaise with external logistics providers and suppliers to ensure adherence to delivery timelines, quality standards, and GMP requirements. Implement and maintain procedures for the handling and storage of temperature-sensitive or hazardous materials. Conduct risk assessments related to warehousing and materials handling, implementing mitigation strategies to prevent non-compliance or safety incidents. Continuously assess warehouse layout and storage solutions to enhance efficiency, safety, and compliance. Investigate warehouse-related deviations or non-conformances, implement CAPA, and follow up to ensure resolution and compliance. Lead warehouse projects from initiation to closure, including resource management, planning, prioritisation, and progress reporting. Act as the SME for JDE, supporting logistics and materials management, and driving future improvements and upgrades. Work alongside the Continuous Improvement team to promote operational excellence within PCI Ireland, focusing on warehouse functions. Ensure accurate and timely processing of goods inwards, dispatches, picking, and returns, following Standard Operating Procedures (SOPs). Ensure waste disposal, recycling, and sustainability practices align with environmental regulations and company policies. Maintain high levels of housekeeping within the warehouse, fostering a culture of safety and compliance. Foster clear communication within the team and with other departments, facilitating efficient warehouse operations. Provide ongoing training and development for warehouse staff, ensuring skills are current and applicable. Be available to work outside regular hours as required to support business needs. Knowledge / Skills & Experience Essential: Bachelor’s Degree, Diploma, or Certificate in logistics, supply chain, or related field (or equivalent experience). Minimum of 5 years of warehouse management experience within a GMP or regulated environment. Proven leadership and team management skills. Strong knowledge of H&S regulations and GMP requirements. Proficiency in inventory management, data analysis, and reporting. Experience with ERP systems (e.g., JDE) and warehouse management software. Proficient in Microsoft Office products (Excel, PowerPoint, Word). Effective problem-solving and troubleshooting skills with a proactive approach. Strong communication, organizational, and leadership abilities. Ability to work flexible hours when necessary and manage workload efficiently. Clean driving license and forklift/VNA/counterbalance experience is preferred. #LI-MS1 Join us and be part of building the bridge between life changing therapies and patients. Let’s talk future Equal Employment Opportunity (EEO) Statement: PCI Pharma Services is an Equal Opportunity/Affirmative Action Employer. We do not unlawfully discriminate on the basis of race, color, religion, age, sex, creed, national origin, ancestry, citizenship status, marital or domestic or civil union status, familial status, affectional or sexual orientation, gender identity or expression, genetics, disability, military eligibility or veteran status, or any other protected status. At PCI, Equity and Inclusion are at the core of our company’s purpose: Together, delivering life-changing therapies. We are committed to cultivating an inclusive workplace by holding ourselves accountable to the highest standards of understanding, fairness, respect, and equal opportunity – at every level. We envision a PCI community where everyone can belong and grow, and we strive to bring this vision to reality by continuously and intentionally assessing our people practices, policies and programs, marketing approach, and workplace culture.