QA for Testing

Job description

Job Title: QA for Testing Job Description We're Concentrix. The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled. The global technology and services leader that powers the world’s best brands, today and into the future. We’re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we’re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent. The Concentrix Technical Products and Services team is the driving force behind Concentrix’s transformation, data, and technology services. We integrate world-class digital engineering, creativity, and a deep understanding of human behavior to find and unlock value through tech-powered and intelligence-fueled experiences. We combine human-centered design, powerful data, and strong tech to accelerate transformation at scale. You will be surrounded by the best in the world providing market leading technology and insights to modernize and simplify the customer experience. Within our professional services team, you will deliver strategic consulting, design, advisory services, market research, and contact center analytics that deliver insights to improve outcomes and value for our clients. Hence achieving our vision. Our gamechangers around the world have devoted their careers to ensuring every relationship is exceptional. And we’re proud to be recognized with awards such as "World's Best Workplaces," “Best Companies for Career Growth,” and “Best Company Culture,” year after year. Join us and be part of this journey towards greater opportunities and brighter futures. Job Title: QA Automation Engineer - Robot Framework Location: Omaha, NE ( Onsite - 5 days a week) Job Description: We are seeking a detail-oriented and highly skilled Robot Framework QA Automation Engineer to help drive quality across complex, integrated systems. In this role, you will lead test planning, design, and execution across manual and automated testing efforts, while building scalable automation solutions that improve release confidence, speed, and product quality. You will work closely with cross-functional teams to identify risk, resolve defects, and continuously enhance testing practices in an Agile, quality-first environment. ResponsibilitiesDesign, plan, and execute comprehensive test strategies for complex systems and integrated applications. Perform manual and automated functional, integration, regression, and end-to-end testing to validate business and technical requirements. Develop, maintain, and enhance automation frameworks using Robot Framework, as well as tools such as Playwright, Selenium, JUnit, and TestNG. Create and execute API tests using tools such as Postman, REST Assured, and SoapUI. Identify, document, track, and manage defects through resolution, including participation in defect triage and root cause analysis. Partner with developers, product owners, business analysts, and other stakeholders to clarify requirements and ensure test coverage aligns to risk. Support requirements analysis and apply risk-based testing approaches to prioritize validation efforts. Integrate automated tests into CI/CD pipelines to improve test execution efficiency and release readiness. Contribute to test data management, environment setup, and ongoing quality engineering best practices. Help improve QA processes, test coverage, framework reliability, and overall team effectiveness. Mentor team members and provide guidance on automation, test strategy, and quality best practices where needed. Support Agile and DevOps delivery models by embedding testing early and continuously throughout the SDLC. QualificationsRequired 3 to 7 years of strong experience in test planning, test design, and test execution for complex systems. Hands-on experience in manual and automated testing, including functional, integration, regression, and end-to-end testing. Proven expertise with Robot Framework and familiarity with modern automation tools such as Playwright and Selenium. Experience using JUnit and TestNG for automation and test execution. Solid experience in API testing with Postman, REST Assured, and SoapUI. Proficiency in one or more programming/scripting languages such as Java, Python, and JavaScript. Good working knowledge of SQL for test data validation and backend verification. Experience with version control tools such as Git and GitHub. Familiarity with test management tools including Jira, Zephyr, and TestRail. Experience working with build and automation tools such as Maven, Gradle, GitHub, and Jenkins. Understanding of Agile and DevOps testing practices and automated test integration within CI/CD pipelines. Exposure to performance and load testing tools such as JMeter or LoadRunner is preferred. Knowledge of SDLC and STLC best practices. Understanding of testing approaches for complex, integrated, or safety-critical systems is preferred. Strong analytical and problem-solving skills with a proactive mindset. Clear written and verbal communication skills, including documentation and stakeholder collaboration. Demonstrated ability to work effectively with cross-functional teams. Leadership, mentoring, and continuous process improvement capabilities are highly valued. The base salary for this position is $62,000 to $ 65,540 plus incentives that align with individual and company performance. Actual salaries will vary based on work location, qualifications, skills, education, experience, and competencies. Benefits available to eligible employees in this role include medical, dental, and vision insurance, comprehensive employee assistance program, 401(k) retirement plan, paid time off and holidays and paid learning days. The deadline to apply for this position is: 07/29/2026. This position is for an existing, immediate vacancy. We are currently seeking to fill this role with an individual who can start as soon as possible. As part of the hiring process, candidates may be required to undergo background screening and identity verification, where permitted by applicable law and consistent with the requirements of the role. Certain verification processes used by the Company or its service providers may involve technologies that rely on biometric identifiers or biometric information, where permitted by law. If biometric identifiers or biometric information are collected, used, or stored, the Company will provide the legally required disclosures and obtain any required written consent prior to such collection, and will handle such information in accordance with applicable biometric privacy laws and Company policies. #LI-Onsite #Omaha #Nebraska Location: USA, NE, Work-at-Home Language Requirements: Time Type: Full time Physical and Mental Requirements: The employee is regularly required to operate a computer, keyboard, telephone/headset, and/or other office equipment as essential functions of this position. Work is generally sedentary in nature. Equal Employment Opportunity: Concentrix is an equal opportunity and affirmative action (EEO-AA) employer. We promote equal opportunity to all qualified individuals and do not discriminate in any phase of the employment process based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy or related condition, disability, status as a protected veteran, or any other basis protected by law. For more information regarding your EEO rights as an applicant, please visit the following websites: · English · Spanish Accommodation: Concentrix welcomes and encourages applications from candidates with disabilities and is committed to providing an inclusive recruitment process. If you require reasonable accommodation to pa