Associate Director, Commercialization Data Business Product Owner

Job description

Working with Us Challenging. Meaningful. Life-changing. Those aren’t words that are usually associated with a job. But working at Bristol Myers Squibb is anything but usual. Here, uniquely interesting work happens every day, in every department. From optimizing a production line to the latest breakthroughs in cell therapy, this is work that transforms the lives of patients, and the careers of those who do it. You’ll get the chance to grow and thrive through opportunities uncommon in scale and scope, alongside high-achieving teams. Take your career farther than you thought possible. Bristol Myers Squibb recognizes the importance of balance and flexibility in our work environment. We offer a wide variety of competitive benefits, services and programs that provide our employees with the resources to pursue their goals, both at work and in their personal lives. Read more: careers.bms.com/working-with-us. Summary: The Associate Director, Commercialization Data Business Product Owner, supports the management of customer (HCP and patient) data preferences, consent, and third-party data usage across the organization's commercial ecosystem. The role partners closely with Marketing, Brand, Sales, Market Access and other stakeholders to translate business and engagement needs into data governance requirements, technical specifications, and operational workflows — with a particular focus on how privacy, consent, and contractual data obligations are captured, documented, and enforced across HCP, patient, digital, omnichannel, and third-party data activities. Success in this role requires strong cross-functional collaboration skills, working knowledge of data privacy and consent principles as applied to commercial pharma data, and hands-on experience with data governance frameworks, metadata/cataloging practices, and data quality operations — ideally within a pharmaceutical or life sciences commercial environment. Responsibilities: Customer Data Preferences and Governance Partner with Marketing and other commercial functions to understand HCP and patient engagement initiatives and translate business needs into data governance and reporting requirements. Support commercial data mapping and inventory activities across customer, engagement, digital, patient support, and third-party data sources. Ensure commercial data classifications, consent indicators, approved uses, and restrictions are reflected in relevant data catalogs, documentation, and business processes. Stakeholder Engagement Engage Brand, Sales, Medical, and Market Access stakeholders to capture requirements and translate business workflows into user stories, acceptance criteria, and technical specifications. Facilitate regular stakeholder touchpoints and collaborate with domain owners to validate data definitions, glossary terms, and domain boundaries. Customer Data Preference & Consent Enablement Translate customer preference and contractual data requirements into workflows, controls, and operational processes for system implementation and commercial operations. Support the operational pull-through of applicable privacy and consent requirements across HCP, patient, digital, omnichannel, and third-party commercial data activities. Data Governance Support implementation and enforcement of data governance frameworks, ownership structures, and stewardship roles across commercial data domains. Track compliance metrics, identify gaps, and contribute to data quality rules, lineage documentation, and issue management workflows in alignment with BMS policies. Data Quality & Operational Excellence Monitor data quality dashboards; escalate completeness, latency, and accuracy issues to appropriate teams. Track operational KPIs (e.g., refresh SLAs, uptime) and support incident triage, root-cause analysis, and resolution. Adoption, Vendor & Budget Support Support commercial vendor and third-party data assessments related to customer preferences, data use, and contractual requirements. Coordinate with Legal, Procurement, IT/BI&T, and business owners to ensure vendor data practices align with BMS requirements. Help maintain visibility into third-party commercial data usage, restrictions, and obligations. Qualifications: Bachelor’s degree in Information Systems, Data, Life Sciences, Business, or related field; advanced degree preferred. Minimum 5 years of experience in consent management, data products, data governance, analytics enablement, or commercial data within pharmaceutical or life sciences organizations. Familiarity with consent management platforms, customer data platforms, data catalogs, digital engagement platforms, or related commercial data systems. Experience with data governance principles, data catalog platforms, and metadata management Demonstrated ability to lead delivery and execution through strong stakeholder engagement and cross‑functional collaboration (Commercial, Analytics, IT, Compliance, vendors). Key competencies desired Working knowledge of privacy, consent, and data protection requirements as they apply to commercial, marketing, digital, HCP, patient, and third-party data activities. Strong understanding of operational data governance, including ownership, definitions, classification, approved usage, and privacy/retention controls. Experience implementing and monitoring data quality controls and coordinating issue resolution across data pipelines and vendors. Familiarity with metadata and data cataloging to support discoverability, certification, and governed self‑service access. Exposure to third‑party commercial data and operationalization of licensing, redistribution, and retention constraints. If you come across a role that intrigues you but doesn’t perfectly line up with your resume, we encourage you to apply anyway. You could be one step away from work that will transform your life and career. Compensation Overview: Madison - Giralda - NJ - US: $167,540 - $203,013 Princeton - NJ - US: $167,540 - $203,013 The starting compensation range(s) for this role are listed above for a full-time employee (FTE) basis. Additional incentive cash and stock opportunities (based on eligibility) may be available. The starting pay rate takes into account characteristics of the job, such as required skills, where the job is performed, the employee’s work schedule, job-related knowledge, and experience. Final, individual compensation will be decided based on demonstrated experience. Eligibility for specific benefits listed on our careers site may vary based on the job and location. For more on benefits, please visit https://careers.bms.com/life-at-bms/. Benefit offerings are subject to the terms and conditions of the applicable plans in effect at the time and may require enrollment. Our benefits include: Health Coverage: Medical, pharmacy, dental, and vision care. Wellbeing Support: Programs such as BMS Well-Being Account, BMS Living Life Better, and Employee Assistance Programs (EAP). Financial Well-being and Protection: 401(k) plan, short- and long-term disability, life insurance, accident insurance, supplemental health insurance, business travel protection, personal liability protection, identity theft benefit, legal support, and survivor support. ​Work-life benefits include: Paid Time Off US Exempt Employees: flexible time off (unlimited, with manager approval, 11 paid national holidays (not applicable to employees in Phoenix, AZ, Puerto Rico or Rayzebio employees) Phoenix, AZ, Puerto Rico and Rayzebio Exempt, Non-Exempt, Hourly Employees: 160 hours annual paid vacation for new hires with manager approval, 11 national holidays, and 3 optional holidays Based on eligibility*, additional time off for employees may include unlimited paid sick time, up to 2 paid volunteer days per year, summer hours flexibility, leaves of absence for medical, personal, parental, caregiver, bereavement, and military needs and an annual Global Shutdown between Christmas and New Y