Product Specialist Representative – Wound Closure & Biosurgery

Job description

At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at jnj.com. As guided by Our Credo, Johnson & Johnson is responsible to our employees who work with us throughout the world. We provide an inclusive work environment where each person is considered as an individual. At Johnson & Johnson, we respect the diversity and dignity of our employees and recognize their merit. Job Function: MedTech Sales Job Sub Function: Clinical Sales – Surgeons (Commission) Job Category: Business Enablement/Support All Job Posting Locations: Ho Chi Minh, Hồ Chí Minh, Vietnam Job Description: At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at jnj.com. As guided by Our Credo, Johnson & Johnson is responsible to our employees who work with us throughout the world. We provide an inclusive work environment where each person is considered as an individual. At Johnson & Johnson, we respect the diversity and dignity of our employees and recognize their merit. Summary of the Job Product Specialist Sales is responsible for achieving Ethicon products tender and sales to new and established hospital accounts to accomplish sales objectives and greater market penetration. They develop strategies and handle complex negotiations to meet sales targets. The role involves market analysis, tender management, extensive travel, and ensuring customer satisfaction. Scope of Territory: Ho Chi Minh, Vietnam Key Functions / Responsibilities - Conducts and implements market development and field marketing activities. Schedules appointments and makes preplanned sales presentations to customers. - This job is eligible for sales incentives/sales commissions. - Assists in the attainment of established sales goals, including market share objectives in prescribed territory. - Demonstrates proper use of products to physicians. Develops customer- and product-focused presentation packages for sales. - Promotes and coordinates professional education activities to enhance the knowledge of healthcare professionals. - Acts as the direct line to customers. - Makes regular visits to customer locations to gather information on orders and market conditions. - Performs contract and/or tender management activities. Targets and manages assigned territory while operating within an assigned budget. - Coordinates with the logistics team to ensure product availability. - Executes national, regional, and local promotional activities that are designed to advance sales in specific product lines or areas. - Follows up with customers to resolve any issues and ensure satisfaction. Develops and maintains sales forecasts for business planning by account and submits them to management. - Prepares sales reports and documents as required. - Provides management with customer feedback and marketplace information. Identifies potential impacts on business. - This job is eligible for sales incentives/sales commissions. - Prepare and submit detailed reports on sales activities, client interactions, market feedback, and sales performance. - Maintain records of sales leads, customer accounts, and follow-up actions. - Work closely with marketing and other internal teams to develop promotional materials and support marketing campaigns. Education & Experience Bachelor’s degree in University of Medicine and Pharmacy Minimum of 3+ years’ experience in Multinational’s healthcare industry. Proven experience in medical sales or a related field is preferred. Strong communication, negotiation, and presentation skills. Ability to work independently, well organize and high commitment to work under high pressure. English skills in writing and speaking is is an advantage. Required Skills: Preferred Skills: Account Management, Collaboration, Communication, Cultural Competence, Customer Centricity, Healthcare Trends, Issue Escalation, Market Knowledge, Market Research, Objectives and Key Results (OKRs), Organizing, Problem Solving, Sales, Sales Support, Sales Training, Solutions Selling, Sustainable Procurement, Vendor Selection