Candidate Experience Associate - LATAM

Job description

Use Your Power for Purpose Our Candidate Experience team is composed of dedicated, solution-oriented, and agile colleagues who think big and challenge the status quo to create space for meaningful work. Your diverse perspectives and experiences will help shape our workforce. Whether you are in talent acquisition attracting the best candidates, a Generalist, or a People Experience Business Partner supporting our colleagues, or working behind the scenes, we all play a part in achieving the same goal: making Pfizer an inclusive and amazing workplace for everyone. Reporting to the CX Manager, the Candidate Experience Associate – LATAM will be responsible for managing end-to-end recruitment processes for a variety of roles across Latin America, with a particular focus on South Latam Markets. This role requires strong collaboration with Hiring Managers, HR Business Partners, and regional stakeholders to ensure alignment with business goals and talent strategies. What You Will Achieve In this role, you will: Lead full-cycle recruitment for diverse positions across LATAM, from requisition to onboarding, ensuring compliance with global CX procedures and regional nuances. Partner with hiring managers to define role requirements, sourcing strategies, and selection criteria tailored to the LATAM talent market. Manage internal offer processes via Workday and support external candidate negotiations, including compensation and benefits discussions. Promote the company’s employer brand and benefits programme to attract top talent in a competitive market. Meet or exceed recruitment KPIs aligned with global and regional CX targets. Implement strategic sourcing techniques, including talent mapping, networking, and digital outreach, to build strong pipelines of professionals. Participate in global and regional CX projects focused on process improvement, compliance, and technology adoption. Maintain accurate and up-to-date candidate and employee records in both electronic and physical formats. Here Is What You Need (Minimum Requirements) Bachelor’s degree in Human Resources, Business Administration, or a related field; equivalent professional experience will also be considered. Proven experience in Talent Acquisition, preferably supporting external recruitment processes. Demonstrated understanding of strategic sourcing methodologies, market mapping, and candidate engagement practices. Fluency in Portuguese and full professional proficiency in both Spanish and English are required. Strong consultative and stakeholder management skills, with the ability to provide guidance and influence hiring decisions. Strategic mindset and problem-solving skills, with the ability to navigate complex recruitment priorities across multiple markets. Familiarity with LATAM labor markets, talent landscape, and regional recruitment dynamics. Experience using Workday or similar applicant tracking / HR systems. Bonus Points If You Have (Preferred Requirements) Strong customer service orientation, with a focus on delivering a positive candidate and stakeholder experience. Ability to work independently while also collaborating effectively as part of a cross-functional and regional team. Flexibility and adaptability to operate in a fast-paced, evolving environment with changing priorities. Experience using common AI tools, including generative technologies such as Microsoft Copilot, ChatGPT, or similar platforms, to support problem solving, improve productivity, and enhance work outcomes. Curiosity and openness to exploring how AI and emerging technologies can improve recruitment processes, with an understanding of responsible AI practices, including ethical use, data privacy, and risk management. Other Job Details Primary Location: Costa Rica - Escazu Work Location Assignment: On-site 2-3x/week or as needed by the business Last date to apply for job: August 7, 2026 EEO (Equal Employment Opportunity) & Employment Eligibility Pfizer is committed to equal opportunity in the terms and conditions of employment for all employees and job applicants without regard to race, color, religion, sex, sexual orientation, age, gender identity or gender expression, national origin, or disability. To learn more about acceptable and prohibited uses of AI during the recruitment process, please review our candidate AI-use guidelines available on Pfizer Careers. People Experience