Copywriter

Job description

Job Title: Copywriter Job Description We’re Concentrix. A new breed of tech company — Human-centered. Tech-powered. Intelligence-fueled. We create game-changing solutions across the enterprise, that help brands grow across the world and into the future. We are trusted by clients across all major sectors, from up-and-coming success stories to iconic Fortune Global 500 brands in over 70 countries spanning 6 continents. Our game-changers: * Challenge Conventions * Deliver outcomes unimagined * Create experiences that go beyond WOW If this is you, we would love to discuss career opportunities with you. In our Information Technology and Global Security team, you will deliver the latest technology infrastructure, transformative software solutions and industry-leading global security for our staff and clients. You will work with the best in the world to design, implement and strategize IT, security, application development, innovation, and solutions in today’s hyperconnected world. You will be part of the technology team that is core to our vision of develop, build and run the future of CX. Concentrix provides eligible employees with an opportunity to enroll in many benefit programs, generally including private medical plans, great compensation package, retirement savings plans, paid learning days, and flexible workplaces. Specific benefits plans will vary by country/region. We’re a remote-first company looking for the absolute best talent in the world. Experience the power of a game-changing career. At Concentrix our mission is to be the greatest customer engagement services company in the world, rich in diversity and talent. We believe in doing right by and for people, our clients, their customers, our staff, our communities, and our planet. We cannot achieve this vision without you! If you have an interest in improving business performance for the world’s best brands in over 70 countries spanning 6 continents, please continue reading. There are a few characteristics we look for across all our hires regardless of the team they are working for. If this is you, we would love to discuss career opportunities with you.We believe content is the connective tissue of design, tying desired outcomes to meaningful experiences. We speak as strategic leaders who bridge design, technology, and business to deliver a human-centered approach for our clients and their customers. We’re deep in technology, strategy and creative. We need a versatile, experienced, copywriter who can develop clear and compelling copy in support of various efforts. You'd be writing for a variety of formats and your words will inform and engage target audiences and drive business outcomes. Our ideal candidate is a collaborative, skilled, and detail oriented copywriter with a deep understanding of the banking and finance sector and an eye for detail. While not specifically a technical writer, candidates should be able to create content to support businesses that sell technical products and services. This is an individual contributor role that is ultimately responsible for knowledge base and internal communication content for a large US client. Responsibilities: Writing clear, compelling copy for various media (e.g. long form blog posts, customer stories, training documentation, marketing copy, demand gen, sales enablement assets, etc.) Writing clear, compelling copy that informs and instructions for various media (e.g. learning objectives, learning modules, skills assessments, surveys, etc.). Managing multiple projects concurrently while meeting tight deadlines. Engaging and managing client SMEs and teams to understand the purpose of the asset key takeaways and calls to action (CTAs), and behavior it is trying to influence. Editing content for flow and clarity, ensuring instructional material is engaging and easy to understand. Adhering to client brand and editorial guidelines. Applying feedback from client team and quality control editors. Partnering with client teams, making suggestions, bringing own ideas and expertise to the table. Required Skills: Minimum of 5+years of experience in copywriter/content creator roles. Writing learning objectives, designing courses, designing eLearning, and editing content for flow and clarity Proficiency in Microsoft Office and content and learning management systems such as Xyleme. Ability to facilitate interviews and workshops with subject matter experts (SME) to gather the required input to write compelling materials. Exceptional writing, editing, and proofreading abilities with strong attention to detail. Strong interest in education, adult-learning, and anti-financial crime and digital fraud. Strong research skills and a natural curiosity to learn new topics. Ability to work under pressure, manage multiple projects simultaneously, and meet tight deadlines. Ability to work independently and as part of a team in a fast-paced environment. Excellent time management and organizational skills. Team player with excellent communication and interpersonal skills. Bachelor's degree in Journalism, Communications, English or equivalent experience. Reliable home internet service. Willingness to work a 3rd shift that overlaps with U.S. business day. Location: PHL NCR Makati Work-at-Home Language Requirements: English (Required) Time Type: Full time