Technical Services Manager

Job description

Working at Freudenberg: We will wow your world! Responsibilities: Serve as primary technical contact for strategic accounts, providing expert guidance on product selection, formulation support, and application troubleshooting. Identify and resolve customers’ technical challenges, including color inconsistencies, anti-sticking issues, and coating performance across confectionery categories. Work, train and collaborate with the North American salesforce to strengthen their technical capabilities. Work with CAPOL R&D teams to translate customer requirements into product prototypes and develop end applications. Conduct trials, testing, and validation work to support product launches and troubleshooting internally at CAPOL and on-site at customers. Qualifications: Bachelor’s degree in food science, or related field strongly preferred 5+ years of experience in confectionery manufacturing 5+ years of experience in food and confectionery formulation 5+ years of experience in a customer-facing role Ability to work with Microsoft Office software Ability to work with CRM ‎ ‎ The Freudenberg Group is an equal opportunity employer that is committed to diversity and inclusion. Employment opportunities are available to all applicants and associates without regard to race, color, religion, creed, gender (including pregnancy, childbirth, breastfeeding, or related medical conditions), gender identity or expression, national origin, ancestry, age, mental or physical disability, genetic information, marital status, familial status, sexual orientation, protected military or veteran status, or any other characteristic protected by applicable law. Capol LLC